Lobby
Check availability

Reviews of HOOM Park & Hotel

3 out of 5
HOOM Park & Hotel
7 Vallgatan, Solna

Reviews

8.0

Very good

Rating 10 - Excellent. 249 out of 652 reviews" "
Rating 8 - Good. 222 out of 652 reviews" "
Rating 6 - Okay. 106 out of 652 reviews" "
Rating 4 - Poor. 47 out of 652 reviews" "
Rating 2 - Terrible. 28 out of 652 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was issue No AC, missing device to turn on shower Bathroom door dislodged upon arrival But staff was very helpful
Stayed 2 nights in May 2024

8/10 Good

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and easily accessible
Stayed 3 nights in May 2024
Response from Yakki on 14 May 2024
Hi!Thank you for your review!We hope to see you again soon! :)

10/10 Excellent

Thomas, Taunton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd time here as a Hoom hotel, but I've stayed here before when it was Ibis. Great value rooms in a good location for Friends Arena and trains to Stockholm Central. Easy access from Arlanda airport as the train down stops at Ulriksdal. My room without a window was very compact but for the price perfect for a solo traveller who is out for most of the day. You can always pay a little more for a window and more space. Breakfast here is great - good quality, well presented and nice choices.
Stayed 4 nights in Mar 2024
Response from Malick,front desk on 22 Mar 2024
Hello Thomas,We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.I wish you a great weekend.

10/10 Excellent

Heiko

Stayed 2 nights in Jan 2024
Response from Receptionen on 14 Feb 2024
Thank you for your feedback,hope to see you again and soon

10/10 Excellent

Parviz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good staf
Stayed 2 nights in Dec 2023
Response from Elena on 8 Jan 2024
Thank you for your review!

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and very comfortable. Desk staff was amazing and always available. Breakfast was so good with so many options. Only downside was parking. We knew we'd have to pay but to only have 10 spots available and 5 of those were super tight.
Stayed 4 nights in Nov 2023
Response from Receptionen on 16 Dec 2023
Thank you for your review and glad to hear you enjoyed your stay!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOOM hotel Solna
If you want somewhere to stay in Stockholm, to stay that is not fancy, is superb value for money, the staff are incredibly helpful and friendly - then look no further. The system only allows 5 * ..I'd give them 10 if i could.
Stayed 2 nights in Nov 2023
Response from Reception on 19 Nov 2023
Thank you for your beautiful review, im glad to hear that you enjoyed your stay with us and you're more than welcome back!

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Stayed 3 nights in Oct 2023
Response from Maryam, Front Desk on 19 Oct 2023
Thank you for your lovely feedback and we are very pleased knowing you enjoyed your stay. We hope you will visit us again for another pleasant stay.Best regards

10/10 Excellent

Fadumo

Stayed 3 nights in Oct 2023
Response from Carolina on 12 Oct 2023
Tack Fadumo för ett toppbetyg. Välkommen åter.

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were spacious. Really good value for money. Close to train and only 10 mins into Stockholm
Stayed 4 nights in Sep 2023
Response from Carolina on 27 Sept 2023
Hi thank you for your feedback. Welcome back.

4/10 Poor

Jacob

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was unclean and had several broken features. Room was extremely small and found garbage from previous guests. Was very unhappy with the experience and I would not recommend it to others.
Response from Björn on 5 Sept 2023
Thank you for the review and im sorry for the state of the room. If you have more details about your stay you are more than welcome to contact us at the email adress on our webpage so we can make sure this does not happen in the future.

2/10 Terrible

Sheikh Mohammed

Stayed 1 night in Aug 2023
Response from Carolina on 6 Sept 2023
Hej och tack för din recension. Jag ber om ursäkt för att din vistelse hos oss inte har nått standarden du förväntade dig.

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goood value
Stayed 1 night in Aug 2023
Response from Björn on 1 Sept 2023
Thank you for the review!

8/10 Good

FARIBORZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They room was a bit too small
Stayed 1 night in Aug 2023
Response from Alex on 28 Aug 2023
Dear Fariborz,Thank you for your feedback.We are happy that you are satisfied with your stay and we hope to see you here in the future.Kind RegardsAlexHOOM Park & Hotel

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Björn, front desk on 26 Aug 2023
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located quite close to the train station (Ulriksdal), so it was convenient to get to it. The building itself is very big with lots of rooms. I got one of the cheaper rooms (no windows, shared bathrooms). My room was clean and the bed was comfortable. The shower room was ok (there was hair in the drain, but I don't fault the hotel at all... it was left by someone who used it before me-- I advise you to bring sandals). The staff was friendly. The breakfast wasn't anything special, but there were lots to choose from. I think that this hotel is a good value!
Stayed 4 nights in Aug 2023
Response from Björn on 24 Aug 2023
Thank you for the wonderfull review! i Hope you enjoyd your stay.

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
It was a high-class hotel with excellent facilities
Stayed 2 nights in Aug 2023
Response from Alex on 6 Aug 2023
Dear Mary,Thank you for your kind words.We are happy you had a nice stay with us and we hope you would like to come back in the future.Kind RegardsAlexHOOM Park & Hotel

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Alex on 19 Jun 2023
Hej Michael,Tack för 10 av 10, vi hoppas att du hade en trevlig vistelse hos oss och att ni kommer tillbaka i framtiden.Med Vänliga Hälsningar,AlexHOOM Park & Hotel

2/10 Terrible

David

Travelled with group
Disliked: Property conditions & facilities
Tiny windowless room with no bathroom. In a suburb with construction work going on. Would not use again
Stayed 1 night in May 2023
Response from Björn, front desk on 21 Jun 2023
Hi David,im sorry you were affected by the noise from the constructionsite during your visit. We have a range of rooms, from the sound of it you had booked one of our Compact Small rooms. All our Atrium, Classic and Premium rooms have windows and bathrooms if you ever decide to visit Stockholm again.Kind regards

8/10 Good

Yoke Koon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff at the receptions did not inform us that we can only park at 33-37, thus when we were back at the hotel we parked our car at any of the available lots. We received a ticket for parking at lot 25. The building management should go to the hotel and ask them to get us to shift the car but instead issue us a ticket even with the hotel coupon on the windscreen
Stayed 2 nights in May 2023
Response from Björn, front desk on 23 Jun 2023
Thank you for the review. I can only hope that your stay with us did not cast a dark shadow over your experience of Sweden.

10/10 Excellent

sumdima kulung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Receptionen on 19 May 2023
Tack för din recension!

8/10 Good

Shirley

Stayed 2 nights in Apr 2023
Response from Björn, receptionen on 18 Apr 2023
Tack för din recension!

10/10 Excellent

Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Receptionen on 16 Dec 2022
Tack för din fina recension!MvhReceptionen Järva Park Hotel

10/10 Excellent

Mulue

Stayed 2 nights in Dec 2022

10/10 Excellent

HM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to train station. Fantastic staff and great breakfast.
Stayed 1 night in Sep 2022
Response from Receptionen on 8 Sept 2022
Thank you for the good grade, we're glad that you're happy with your stay!

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast n dinner is great
Stayed 2 nights in Aug 2022
Response from Receptionen on 31 Aug 2022
Hello Rebecca!Thank you so much for your feedback! Welcome back here anytime, have a nice day!

4/10 Poor

Andranik

Disliked: Staff & service, room comfort
Disappointing.
Disappointing. Booking included a dinner, however that was available only until 8 pm, and the information was not provided. Room very basic, sink clogged, unfriendly staff.
Stayed 1 night in Aug 2022

10/10 Excellent

Ibrahim

Stayed 1 night in Aug 2022
Response from Receptionen on 9 Aug 2022
Hej Ibrahim! Tack för det fina betyget 10 av 10. Vi är så glada över att ni trivdes och vi hoppas att ni kommer tillbaka snart igen.

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived very late due to a late departure from our country of origin but the gentleman, can't remember his name, was very nice, patient and welcoming. I loved the hotel, the friendliness of the staff and the incredible breakfast. Will definitely return.
Stayed 1 night in Jul 2022
Response from Receptionen on 3 Aug 2022
Hello Thelma! Thank you so much for your feedback! Welcome back here anytime, have a nice day!

8/10 Good

donald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was fair. It was a little too far from the main attractions of Stockholm in center of the city. The staff was friendly and attentive to our needs.
Stayed 7 nights in Jul 2022
Response from Johanna on 24 Jul 2022
Thank you for your feedback!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
We had a fantastic week at the Jarva Park Hotel. The staff were friendly and helpful with special recognition to Alex at the front desk for helping us track down a missing package. The breakfast selection was excellent and having a hot dinner available each night was perfect for evenings when we needed a convenient meal. The location was also great - just a short walk to the train station which was just 3 stops from central Stockholm. We would definitely go back.
Stayed 6 nights in Jul 2022
Response from Alex on 16 Jul 2022
Dear Michelle, Thank you so much for your feedback. It warms our hearts that you had a wonderful stay and I hope to see you here again in the future. Kind Regards Alex Järva Park Hotel

10/10 Excellent

Samer

Stayed 1 night in Jun 2022
Response from Reception on 1 Jul 2022
Hej Samer, Tack för din fina feedback, vi är oerhört glada över att du trivdes så bra hos oss och önskar dig välkommen åter!

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Receptionen on 6 Jun 2022
Hej John! Tack för din vistelse och din feedback.

10/10 Excellent

Jona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with great breakfast
It was a nice stay at your everyday conference hotel, but what really stood out was the breakfast which we enjoyed thoroughly.
Stayed 1 night in Nov 2021
Response from Alex on 21 Nov 2021
Dear Jona, Thank you so much for a wonderful review, we are so happy that you had a great stay and that you liked the breakfast. We hope you will comeback in the future again.

8/10 Good

Trifon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
With dinning option, nice staff,friendly. Terrible bathroom, especially the shower, only for slimy people.
Stayed 1 night in Aug 2021
Response from Alex on 11 Aug 2021
Dear Trifon, Thank you for your feedback. We are happy to hear the that you were happy about the dinning option and the nice and friendly staff. We are sorry to hear that you were not so happy with the room, I will foward this to my managers to see what they could do in the future. We hope that you will come back so we can make your next stay even better.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The bathroom was very small and not what the pictures showed for the room we stayed in and there was mold in the shower. The hotel was next to empty.
Stayed 1 night in May 2021
Response from Marc on 11 May 2021
Hello. Thank you for taking the time and giving us this feedback, we have now spoken with the maintenence depatment and they will adress this straight away. We hope to welcome you back soon again.

10/10 Excellent

maftei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Best Regards Reception on 4 Jan 2021
Dear Maftei! Thank you so much for your feedback. We hope we will see you again.

8/10 Good

Yui

Liked: Cleanliness
The lights were dark....
Stayed 3 nights in Apr 2024
Response from Yakki on 14 May 2024
Hi!Thank you for your review!We hope to see you again, with better lights! ;)

6/10 Okay

NICLAS

Okej
Stayed 1 night in Mar 2024
Response from Yakki on 28 Mar 2024
Hej Niclas!Vad tråkigt att du inte hade en så bra upplevelse. Du är välkommen att kontakta oss med dina synpunkter så vi kan se över de och förhoppningsvis göra förbättringar!Med vänlig hälsning,HOOM Park&Hotel

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Maryam, Front Desk on 19 Feb 2024
Tack för din fantastiska feedback,Det är sån feedback som gör att vi utvecklar och förbättrar vår kvalitet och service, jag kommer att dela denna fina recension med mina kollegor! Tack ännu en gång och vi hoppas på återseende för ännu en härlig vistelse!

10/10 Excellent

Mustafa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Receptionen HOOM Park& Hotel on 21 Feb 2024
Tack så mycket för din fina recension. Hoppas vi ser dig i framtida bokningar.Ha det fint!

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Feb 2024
Response from Receptionen on 18 Feb 2024
thank you for your feedback, it means a lot to us

8/10 Good

Zakaria

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Maryam, Front Desk on 19 Feb 2024
Hej och tack för din fina feedback,Vi hoppas på återseende för ännu en fin vistelse!Med vänliga hälsningar

2/10 Terrible

Charlie

Stayed 1 night in Feb 2024
Response from Receptionen on 18 Feb 2024
Tack för din feedback, vi beklagar att din vistelse hos oss inte var som du väntat. vänligen meddela oss så vi vet vad vi kan göra bättre.Ha det fint!Best regardsHOOM Park& Hotel

8/10 Good

Tyson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Receptionen on 14 Feb 2024
Thank you for your feedback, it means a lot to us

8/10 Good

Johan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Personalen var helt fantastiskt trevliga och hjälpsamma. Det var service på riktigt. Städningen av rummen skulle ha kunnat varit bättre. Sen skulle små billiga förbättringar ge känslan av ett riktigt fräscht hotell istället för kännas som att vissa saker bara förfaller.
Stayed 1 night in Feb 2024
Response from Receptionen on 3 Feb 2024
Tack för ditt omdöme Johan, kul att du trivdes! Du är varmt välkommen att kontakta oss om det var något särskilt du tänkte på, vi tar med oss din feedback.

8/10 Good

Said

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Receptionen on 2 Feb 2024
Tack för ditt omdöme!

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Elias on 3 Feb 2024
tack så mycket Joel för ditt betyg... det hjälper oss att går vidare på samma sätt. vi hoppas att ses snart igen för att erbjuda en bättre upplevelse

4/10 Poor

Mari

Disliked: Cleanliness, property conditions & facilities, room comfort
Väldigt slitet rum. Duschen är behov av renovering, inget mer våtrumssilikon.
Stayed 1 night in Jan 2024

4/10 Poor

Anette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024