6/10 Okay
Olga
Travelled with family
17 Jun 2024
Liked: Cleanliness, staff & service
Great location, great quality rooms. We paid for two superior rooms for almost a week stay for our family in this hotel. However, we had a major issue with construction noise throught our whole stay right above our room. We were declined room change when we complained about unbearable and constant noise from two drilling machines working above our unit, that would start at 7:30 am on most days. When we approached this issue again, quite frustrated at that point and with headache, they refused to make any accommodations, or asked construction crew to suspend until at least we are out of the room. All we were offered were hotel points that may or may not cover one or two nights stay in the future
Olga
Stayed 4 nights in Jun 2024