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Reviews of Fairfield Inn & Suites Stevens Point

2.5 out of 5
Fairfield Inn & Suites Stevens Point
5317 US Highway 10 East, Stevens Point, WI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 325 reviews" "
Rating 8 - Good. 80 out of 325 reviews" "
Rating 6 - Okay. 19 out of 325 reviews" "
Rating 4 - Poor. 4 out of 325 reviews" "
Rating 2 - Terrible. 5 out of 325 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terry, Zion

Travelled with family
Everything was very nice
Stayed 1 night in May 2024

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel welcome and friendly reception
Stayed 1 night in Apr 2024

10/10 Excellent

Isha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good both days. Staff was helpful. Room was spacious and clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable and quiet. Food and amenities are great
Stayed 1 night in Jan 2024

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a swim meet in town and it was great spot to stay for the night
Stayed 1 night in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, friendly staff, the pillows were awful and flat .
Stayed 1 night in Jan 2024

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff personnel :) Great breakfast.
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert, Menomonie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest places we seen. Really friendly staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Stayed 1 night in Oct 2023

8/10 Good

Cassandra

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Easy check-in, friendly staff and nice amenities!
Stayed 1 night in Oct 2023

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Martin

Liked: Property conditions & facilities, room comfort
Burnt Out Front desk lady
check in was painful. lady was terse and not very friendly. requested a top floor week prior, wouldnt allow it because I used Hotel.com and not fairfield....3rd party . when in the past other hotels have always accomadated regardless. Other than checking in with the tired worn front desk lady, it was fine.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jodi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and excellent service with a smile
Stayed 1 night in Jun 2023

10/10 Excellent

Anna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast!!
Stayed 1 night in May 2023

8/10 Good

Terrina

Travelled with family, Travelled with group
Liked: Cleanliness
Nice greenspace for kids to run around. Pool is way too small. My key cards stopped working at least twice. The elevator was scary. Need a second waffle maker.
Stayed 2 nights in May 2023

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dissatisfied Customer
Well, it’s very upsetting when you go to a hotel and the amenities listed aren’t even there. No workout facilities and hot tub out of service! The hallway and room had a bad smell to them. Had me worried about the area… there was an incident that happened where a women was laying on the ground screaming… not sure if she was on drugs or if she got assaulted in some way. But, talked with the lady at the front desk, she call the police. Also, when I asked for a regular blanket… because I am allergic to feathers, she told me they aren’t real feathers and the other hotel worker rolled her eyes, like I was being ridiculous for asking for a different blanket without feathers. We pay a lot of money for these hotel stays… and I just don’t feels it’s right to get responses like this.
Stayed 1 night in May 2023
Response from Tara on 21 May 2023
Dear Dawn,Thank you for taking the time to let us know about your experience while staying with us. Your experience of lack of politeness is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the proper department leadership team to ensure the necessary guidelines are in place and reviewed to prevent politeness issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Dale

Stayed 1 night in May 2023

10/10 Excellent

Lance

Stayed 1 night in Apr 2023

10/10 Excellent

James, Woodruff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff exceptionally polite and professional!
Stayed 3 nights in Apr 2023

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest breakfast areas in a hotel I’ve eaten at.
Stayed 1 night in Apr 2023

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2023
Response from Tara Fuchs on 10 Mar 2023
Dear Judy,Thank you for taking the time to let us know about your experience while staying with us. Your experience of Stevens Point Fairfield Inn & Suites is below our standard.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

jodi, La Crosse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, breakfast was great !
Stayed 1 night in Jan 2023

10/10 Excellent

Brenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, very clean rooms, comfortable beds. i have stayed here a couple times due to this being a standard practice.
Stayed 1 night in Jan 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2023

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loked the front desk girl. She was very informative and nice. The room was clean and fresh linens. Best hotel stay in a long time.
Stayed 1 night in Jan 2023

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities
Good

6/10 Okay

Wynita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisey Neighbors
The hotel was great and the staff members were nice. The issue I had was kids, running up and down the hallways for hours. I waited to call staff to complain. But when it hit around 10pm, I couldnt take it. I called staff, no answer. I waited and called again and someone answered and said they would take care it. I waited and kids were still running through the halls and knocking on doors. I had to get out the bed and told them that people were trying to sleep. They then stopped and ran into their rooms. I found out next morning, that it was a youth hockey team.
Stayed 1 night in Dec 2022

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and cooperative.
Stayed 1 night in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and is well managed. A very comfortable stay for me.
Stayed 1 night in Nov 2022

8/10 Good

Diane K Meier

Stayed 1 night in Nov 2022

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2022

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was professional & courteous. The breakfast was better than most. It was fairly quiet from traffic noise.
Stayed 3 nights in Jul 2022

10/10 Excellent

Michelle

Stayed 1 night in Jul 2022

10/10 Excellent

Carson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive and clean property
Stayed 1 night in Jul 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous in every way
Stayed 1 night in Jul 2022

8/10 Good

jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location to get to a variety of places around Steven's Point and the downtown.
Stayed 1 night in Jul 2022

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly.
Stayed 1 night in Jun 2022

10/10 Excellent

Bradlee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, Had a breakfast, Staff was friendly. many eating places nearby.
Stayed 1 night in Jun 2022

10/10 Excellent

Rebecca, Apple Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, easy check-in, clean rooms and facilities
Stayed 1 night in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff were very friendly and helpful. Check in and out were smooth. Pool, hot tub, and gym were great! Room was very clean and the bed was comfy. Breakfast was good, too. Two thumbs up! :o)
Stayed 1 night in Jun 2022

10/10 Excellent

Melanie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was first rate. The room was immaculate. Received a phone call from the front desk shortly after arriving in the room to see if everything was up to standard. just top notch all the way around. I would highly recommend and next time I am in the area I will certainly stay here again.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean. Safe. Exceptionally helpful staff - they even loaned us corkscrew!
Stayed 1 night in May 2022