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"The reception staff when we checked in was not friendly and didn’t welcome us or explain any of the amenities. Our bed was rock hard, very uncomfortable to sleep on. Also the tv did not work, couldn’t get channels on at all. The shower had low water pressure. Then after a rough night of sleep with the hard bed and hearing a guy snoring in the room behind our bed, the breakfast was nothing much. They had cereal, toast, yogurt and cups of fruit was all. I would not ever stay here again!"

"I booked this hotel for a stay near my grandkids. I ended up with a medical emergency and tried to contact the property several times prior to check in with no response through expedia. Because I couldn't be there, I told my daughter, who is over the age needed to check in, to just go and take my grandsons and swim, use the room. When she arrived she was told she wouldn't be able to check in. The attendant said the room would be refunded. After speaking with her, I wanted confirmation from the hotel so I contacted expedia for confirmation, they reached out to the hotel and spoke with someone else who at that time stated they would not refund. So they lied to my daughter after not allowing her to check in and use the room. So they basically ripped me off and stole my money. I was even ok with credit for the next time I was down there. This person said they would not do that either. If this is how they treat their customers no wonder they aren't busy. Terrible customer service, lying, and stealing. Unacceptable. I will be disputing the charge and filing a complaint with the proper companies."

"Putting work into the property, clean"

"Breakfast was fresh and lots to choice from. Laundry was expensive and they needed a sink to wash your hands. Vending machine was also expensive and had to keep asking for change back that wasn't given back. Didn't like that I wasn't all the way checked out and the cleaning guy was in my room already. "

"We had a great time here. The sauna was was fantastic and the space was overall good.- would be nice to see the cleaning supplies in the pantry be put elsewhere. When we stayed there, we brought our own food and noticed the best spot for it was the pantry, which only had cleaning supplies and other chemicals. - but I've also been nice to have some firewood included for the bonfire in the back. -Theres a drum set there but with no drum sticks????!!Would come back would come"

"Room was clean. Staff friendly and hot tub and pool were just right."

"Nice clean hotel!! Comfy sized room (two queens). One of the better breakfasts I’ve head at a hotel. A little noisy since it’s next to a main highway coming in to town. But we got used to it. Worth being so close to Rum River BMX!!"

"This place was great and exactly what we were hoping for. Cassie was excellent to work with, responsive and kind. Thank you for the great stay!"

"My book club (all 50) rented Grandpa's Pool House and had a ball. We did all things 70s and the house was a great fit for our tator tot hotdish meals, shrinky dink crafts and Sloe Gin Fizz drinks. We had a couple hiccups with our stay, and the host and property manager responded immediately and made everything right. "