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Sugar Bay Resort and Spa

4.5 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Sugar Bay Resort and Spa

3 outdoor pools
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Interior
Lobby
Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • All-inclusiveAll-inclusiveAll-inclusive
  • On private beach
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Hot tubHot tubHot tub

Explore the area

Map
6500 Estate Smith Bay, St. Thomas, St. Thomas, 00802
  • Popular LocationSapphire Beach4 min drive
  • Popular LocationCoki Point Beach6 min drive
  • Popular LocationCoral World Ocean Park7 min drive
  • AirportSt. Thomas (STT-Cyril E. King)27 min drive
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Room options

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Balcony

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Ceiling fan
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Ceiling fan
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

St. Thomas

Located in St. Thomas, Sugar Bay Resort and Spa is on a private beach. The area's natural beauty can be seen at Coki Point Beach and Sapphire Beach. Spend some time exploring the area's activities, including golfing.
Visit our St. Thomas travel guideOpens in a new window

What's nearby

  • Wyndham Sugar Bay Beach - 6 min walk
  • Smith Bay Beach - 15 min walk
  • Sapphire Beach - 4 min drive
  • Coki Point Beach - 6 min drive
  • Coral World Ocean Park - 7 min drive

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 20 min drive

Restaurants

  • The Tap & Still - 5 min drive
  • Hook’d - 5 min drive
  • Captain Quin's Rum Bar - 5 min drive
  • Sapphire Beach Bar - 4 min drive
  • Tarpon’s Table - 5 min drive

About this property

Sugar Bay Resort and Spa

Luxury family-friendly hotel near the bay
Near Coki Point Beach, Sugar Bay Resort and Spa provides a swim-up bar, a poolside bar and a free daily manager's reception. With a private beach, scuba diving and snorkelling, this hotel is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body treatment or a massage at Sugar Bay Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, beach volleyball and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a hair salon.
Other perks include:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and a children's club (surcharge)
  • A front desk safe, barbecues and a 24-hour front desk
Room features
All 297 rooms have comforts, such as premium bedding and furnished balconies, in addition to perks, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, fridges and coffee/tea makers

All-inclusive details

All-inclusive room rates at Sugar Bay Resort and Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and beverages included

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Baci
  • Mangrove
  • Manor House
  • Pimentos
  • Shima

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 16,555 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • 8 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Dreams Sugar Bay St. Thomas All Inclusive
Dreams Sugar All Inclusive
Dreams Sugar Bay St. Thomas
Dreams Sugar
Sugar Bay Resort St. Thomas
Sugar Bay Resort
Sugar Bay St. Thomas
Sugar Bay
Sugar Bay Resort & Spa St. Thomas, U.S. Virgin Islands
Wyndham Sugar Bay Resort St Thomas
Wyndham Sugar Bay St Thomas
Wyndham Sugar Bay Hotel
Sugar Bay Resort & Spa St. Thomas U.S. Virgin Islands
Sugar Bay Resort Spa
Sugar Bay Resort Spa
Sugar Bay Resort and Spa Hotel
Sugar Bay Resort and Spa St. Thomas
Sugar Bay Resort and Spa Hotel St. Thomas

Frequently asked questions

Does Sugar Bay Resort and Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Sugar Bay Resort and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sugar Bay Resort and Spa?

Self-parking is free at this property.

What time is check-in at Sugar Bay Resort and Spa?

Check-in end time: anytime.

What time is check-out at Sugar Bay Resort and Spa?

Checkout is at 11 AM.

Are there all-inclusive benefits at Sugar Bay Resort and Spa?

Some rate plans available at this property are all-inclusive.

Where is Sugar Bay Resort and Spa located?

Nestled on the beach, this St. Thomas hotel is within a 15-minute walk of Wyndham Sugar Bay Beach and Smith Bay Beach. Pineapple Beach and Cabes Point are also within 1 mile (2 km).

Sugar Bay Resort and Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 77 out of 293 reviews" "
Rating 8 - Good. 88 out of 293 reviews" "
Rating 6 - Okay. 76 out of 293 reviews" "
Rating 4 - Poor. 28 out of 293 reviews" "
Rating 2 - Terrible. 24 out of 293 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

juan, st.louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not happy
its not full inclusive no vip room no café for expresso less everything no wet bar in room no room service we didn't have tissue in room I could keep going but the employees awesome the place awesome the bed awesome all inclusive NOT AWESOME
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Beautiful views, nice pool area, small beach
In need of renovation. Some in progress. Tropical relaxing atmosphere.
Stayed 4 nights in Jul 2017

8/10 Good

Bea, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a very nice hotel, the only negative experience is that you had to wait for golfcarts to drive you from hotel lobby to your actual room
Stayed 1 night in Jul 2017

8/10 Good

brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent hotel close to the beach
the hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced.
Stayed 3 nights in Aug 2017

6/10 Okay

Brenda, Memphis, Tn.

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ten Years Later!
The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks. The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries. Overall, I was sadly disappointed.
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week in paradise
We had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it.
Stayed 7 nights in Aug 2017

2/10 Terrible

Kathy, Philadelphia, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel!!
DO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again! The service is terribly rude (with a few exceptions) The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible. Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool. Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful. Power goes out every single day ...and at night while we are sleeping! Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well. The beach chair cushions are beyond disgusting! The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around. DO NOT COME HERE!!!!! Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh? My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!!
Stayed 3 nights in Aug 2017

6/10 Okay

Ms Chris, California

Liked: Cleanliness, staff & service, room comfort
The View vs. The Vacation
While the hotel offered amazing views and provided fabulous customer service, I was a bit disappointed with the lack of activities and with the dullness and lack of festivities.
Stayed 6 nights in Aug 2017

8/10 Good

Christopher, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sugar Bay stay
The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view.
Stayed 5 nights in Aug 2017

8/10 Good

Lynn , Tampa, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort.
Stayed 3 nights in Aug 2017