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Reviews of Hotel Cabana Clearwater Beach

3 out of 5
Hotel Cabana Clearwater Beach
669 Mandalay Ave, Clearwater Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1005 reviews" "
Rating 8 - Good. 231 out of 1005 reviews" "
Rating 6 - Okay. 82 out of 1005 reviews" "
Rating 4 - Poor. 31 out of 1005 reviews" "
Rating 2 - Terrible. 24 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn, phila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Walkable to everything clean and quiet area. Pizzia across street is excellent dont miss out totally enjoyed everything about this gem
Response from Candice on 20 May 2024
Hello and thank you for your kind review! We hope to see you again and safe travels!

8/10 Good

GEORGE, Largo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is quiet and quaint - there is only one pool not two and it was dirty and gross
Stayed 2 nights in May 2024
Response from Candice on 20 May 2024
Hello and thank you for your review! We actually do have 2 pools-the other one is just across the street-we had a broken pump but getting it fixed! Safe travels!

2/10 Terrible

Sandra

Travelled with partner
Disliked: Amenities, property conditions & facilities
I didn’t feel safe in my room and they definitely hype you up with the filtered pictures. There was another door in the closet where it look like anyone from the other side could walk in our room. I didn’t stay at in our room at all and had to book another room elsewhere for our safety.
Stayed 3 nights in May 2024
Response from Candice on 22 May 2024
Hello there we are sorry you did not feel safe but those connecting doors are locked and can only be opened by a staff key so there is no worries with that! Safe travels!

4/10 Poor

Ann

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The website pics are very deceptive. space is very small. Staff did their best to clean but it is an old hotel and in desperate need of upgrade. Pool was disgusting. No one bothered to mention the other pool across the street. Second night of our stay, there was a family above us and they were up all night making noise. Hotel was unsuccessful in addressing the situation and subsequently we left early. We were provided a refund which I appreciate but the whole point of a vacation is to rest and rejuvenate. The neighbors upstairs made that impossible. One block from the beach is the only perc of this location. I DO NOT RECOMMEND.
Stayed 4 nights in May 2024
Response from Candice on 22 May 2024
Hello there we are sorry you were not happy with your stay! We did process your refund and are working to get the pool fixed! Safe travels!

10/10 Excellent

harlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Candice on 19 May 2024
Thank you for your review and safe travels!

2/10 Terrible

Danielle

Stayed 1 night in Apr 2024
Response from Candice on 19 May 2024
Sorry you did not enjoy your stay-wish we could have more feedback on this! Safe travels!

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the short walk to the beach Would have liked to have had better quality toilet paper...not a fan of Scott tissue
Stayed 3 nights in May 2024
Response from Candice on 13 May 2024
Hello and thank you for your review and feedback! Safe travels!

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Candice on 12 May 2024
Thank you so much for your review and safe travels!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 4 nights in May 2024
Response from Candice on 11 May 2024
Thank you so much for your review and safe travels!

2/10 Terrible

Mir

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room did not look the same as the pictures. The shower and the sink outdated. It’s not a hotel in reality it’s a motel. Very limited parking. No cleaning in our 3 days stay in the place. Staff not friendly at all
Stayed 3 nights in May 2024
Response from Candice on 11 May 2024
Hello and thank you for your feedback! We have more updated rooms at our vacation rentals for next time! Also we do provide housekeeping service upon request-you just let us know and we will be happy to send someone to your room! Safe travels!

8/10 Good

Tracy

Liked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Candice on 11 May 2024
Thank you so much for your review and safe travels!

8/10 Good

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
parking is what we looked for and its easy and some places were fun for a walk
Stayed 2 nights in May 2024
Response from Candice on 11 May 2024
Thank you so much for your review and safe travels!

8/10 Good

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Candice on 11 May 2024
Thank you so much for your review and safe travels!

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness
This property is several blocks from the restaurant and dining area so be prepared to walk. A trolley serves the whole surrounding area, but came once an hour and wasn’t free. The beach is beautiful and only 1 block away so for the price you can’t beat this hotel.
Stayed 3 nights in May 2024
Response from Candice on 11 May 2024
Thank you so much for your review and safe travels!

4/10 Poor

Gregory

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Did not receive arrival instructions until 24 hours after arrival, no daily maid service, property looked so nice online, very disappointed. Pool was dirty and moldy. The good thing was comfort of bed. Location of property is away from noise, but was in a shady area, I thought. It did have convenient beach access. Would not recommend or stay there again.
Stayed 2 nights in May 2024
Response from Candice on 6 May 2024
Hello there and thank you for your feedback! Unfortunately when you book 3rd party if you do not provide your email or phone # we are unable to send your check-in info. Also we do provide daily maid service all you have to do is request it! Thanks for staying with us and safe travels!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quaint and newly upgraded. The room was very clean and the staff was very accessible through texts. You only have to walk 500 feet down a deadend road to get to the beach. Highly recommend this property!
Stayed 1 night in Apr 2024
Response from Candice on 6 May 2024
Hello and thank you for your kind review! We hope to see you again and safe travels!

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at Cabana at least a dozen times over the past 5 years & based on our experience today we know this will be our last. No one in the office - you have to call a number that just rings. The room we booked is called a Cabana Suite. The bed is super hard & the toilet is 3 inches from the shower so your feet are in the shower while using it. The sink is smaller than anything you’d find in a cheap camper. The room is dirty & paint is peeling everywhere. Came back from dinner & there were zero parking spots on Somerset. We parked along Mandalay & attempted to pay for parking & of course it’s not working & says we have to pay at 6am. So we have to wake up at 5:45am just to pay for parking which is above & beyond what we have already paid for our stay.
Stayed 1 night in May 2024
Response from Candice on 5 May 2024
Hello we are sorry you did not enjoy your stay! We are just in the office during the day but only a phone call away! We also would of been happy to pay for your parking as we know parking can be tight! We also have much larger suites at our Vacation rentals! Safe travels!

8/10 Good

John C

Stayed 1 night in Apr 2024
Response from Aaron H, GEM on 25 May 2024
Thank you for your honest score and feedback! We look forward to welcoming you back one day!

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly lady called Judy helped us on arrival. Clean, modern room. Lovely pool and pool area. Beach straight across the road. Will definitely return.
Stayed 1 night in Apr 2024
Response from Candice on 3 May 2024
Hello and thank you for your kind review! We love Judy here as well! Hope to see you again and safe travels!

6/10 Okay

Nataliia

Liked: Staff & service
Stayed 4 nights in Apr 2024
Response from Candice on 3 May 2024
Thank you for your feedback and safe travels!

4/10 Poor

Celina

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Candice on 28 Apr 2024
Hello and thank you for your review and wish we could get some more feedback from you! Safe travels!

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Apr 2024
Response from Candice on 26 Apr 2024
Thanks so much for the kind review! We hope to see you again and safe travels!

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, clean close to the beach
Stayed 2 nights in Apr 2024
Response from Candice on 26 Apr 2024
Thanks so much for the kind review! We hope to see you again and safe travels!

10/10 Excellent

Sandy, DeLand

Travelled with group
Liked: Cleanliness, staff & service
Alot of construction going on but that will end. Just didnt know until after we booked. Staff was super friendly and accommodating. Super cute little place!
Stayed 1 night in Apr 2024
Response from Candice on 25 Apr 2024
Thank you so much for your kind review! We hope to see you again and safe travels!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Candice on 25 Apr 2024
Thank you for the 5 out of 5 review!! Hope to see you again and safe travels!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick booking. Arrived early and although no manager on site…was able to contact via text and allow us in our room early. Nice pool and sitting area. Rooms are clean and nicely supplied. Will book again in the future.
Stayed 1 night in Apr 2024

8/10 Good

Constance Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Propery was clean and staff was wonderful. The Hotel offers free parking but does not tell you where to park. We parked right in front of the hotel and came out the next morning to a parking ticket for $20 with a $3 fee to pay on line. I called the Hotel and they said you have to park on the side street with no apology.
Stayed 4 nights in Apr 2024
Response from Candice on 25 Apr 2024
Hello and thank you for review! We are sorry their was confusion on where to park..we send that info out with the self check-in instructions! We also would be happy to refund your parking ticket-just reach out! Safe travels!

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and well maintained property just a block from the beach. Lovely stay for a great value.
Stayed 1 night in Apr 2024
Response from Candice on 25 Apr 2024
Thank you so much for your kind review! We hope to see you again and safe travels!

2/10 Terrible

BRIGITTE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience. We were told to go to the front desk to get a parking pass. The lobby was locked at 4;00 pm (our check in time) so I called the number on the door. We were told that IF there was any parking passes left they would be in the metal mailbox. There was none. You better have a small to midsize car or SUV to park on Somerset! Our truck didn't fit. The room was Very tiny. I laughed at the sink in the bathroom because it was so tiny. The room was clean for the most part. The paint on the ceiling was peeling and the boards on the walkway outside felt like they were going to give way. The price we paid for this place was absolutely ridiculous! It is not worth it. I would not recommend this property.
Stayed 1 night in Apr 2024
Response from Candice on 25 Apr 2024
Hello and thank you for your feedback! We are sorry you were not happy with the room-I see you booked a petite room which is the smallest room we have. We do have much larger suites for next time! Also if we run out of passes we are happy to pay for your parking! Safe travels!

8/10 Good

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Candice on 25 Apr 2024
Thank you so much for your kind review! We hope to see you again and safe travels!

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Candice on 25 Apr 2024
Thank you so much for your kind review! We hope to see you again and safe travels!

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A short walk to the beach
Stayed 4 nights in Apr 2024
Response from Candice on 19 Apr 2024
Thank you for your review and staying with us! Safe traveks!

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very tiny hotel room. Just a good location to the beach. The price was steep. We stayed at 2 other hotels on this business trip and this one was the least enjoyable. Probably won’t stay here ever again but it just was like a motel six closet size room. The bed was comfortable and it was clean though
Stayed 1 night in Apr 2024
Response from Candice on 18 Apr 2024
Hello and thank you for your feedback! We see you booked the petite room which is the smallest room that we have-we do have much larger suites even with full size kitchens! Safe travels!

8/10 Good

Kenneth, Titusville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The people-less check in was strange. The overhead light never went on and its remote control unit was useless. The morning coffee was great.
Stayed 1 night in Apr 2024
Response from Candice on 18 Apr 2024
Hello and thank you for your review! We are sorry you did not like the self service check-in! We try to make it easy and smooth so guests can just go directly to their room! And we would have been happy to come fix the remote/light issue if we had known! Safe travels!

2/10 Terrible

Martell

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Complete smoke and mirrors, pictures are not what the rooms look like and what comes in them. Worse experience ever. There isn’t an office you can go to just a phone for someone who doesn’t answer and then texts you asking what you want. I wouldn’t recommend this place to anyone ever.
Stayed 1 night in Apr 2024
Response from Candice on 17 Apr 2024
Hello-thank you for your feedback-we are sorry you did not have a good time-we do have an office and staff is here just during the day and then you can reach someone anytime by phone! Safe travels!

10/10 Excellent

Garrison

Stayed 1 night in Apr 2024
Response from Candice on 5 May 2024
Thank you for your kind review! Hope to see you again and safe travels!

4/10 Poor

Aimee

Disliked: Cleanliness, amenities
Likes: Close to the beach. Dislikes: Not walkable, Quite the walk to restaurants and didn't feel like the safest area to walk back to at night, low lighting on streets, ran down areas you had to walk by, including a couple shady looking bars.Hotel pool was cloudy and did not look clean, didn't want to get in it due to how the water looked. Big cockroaches where seen multiple times in the outside sitting area's when I was trying to relax. Parking is a limited and NOT guaranteed. The room had a mini fridge (like a little square one) sitting on the floor, making it very hard to access that low and when i opened the door underneath it was grossly dirty and looked like something had leaked out of the fridge but not cleaned up. No microwave in the room. Front office people not very friendly, i went in twice to ask questions and both times felt like they were being bothered by my presence and questions. While it looks very cute in the pictures I would not stay here again.
Stayed 2 nights in Apr 2024
Response from Candice on 17 Apr 2024
Hello and thank you for your feedback! We are sorry you did not enjoy your stay and we wish you safe travels!

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Candice on 17 Apr 2024
Hello we are sorry you did not enjoy your stay..wish we could hear more feedback from you! Safe travels!

10/10 Excellent

Duane

Travelled with partner
This hotel was more than I expected it’s a perfect hidden gem and so cute the staff was amazing and helpful. Well definitely be back Thank you for everything
Stayed 5 nights in Apr 2024
Response from Candice on 9 Apr 2024
Hello and thank you for your review! We hope to see you again and safe travels!

10/10 Excellent

Suzanne

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Candice on 9 Apr 2024
Hello and thank you for your kind review! Safe travels!

10/10 Excellent

Tina M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beach was a block away. Restaurants and bars were within walking distance. Will definitely book again!!
Stayed 4 nights in Apr 2024
Response from Candice on 9 Apr 2024
Hello and thank you for your kind review and safe travels!

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed the stay. Close to the beach, we will be back.
Stayed 1 night in Mar 2024
Response from Candice on 9 Apr 2024
Hello and thank you for your kind review and safe travels!

6/10 Okay

Nicole

Disliked: Amenities
Bed was comfortable but room was very small. More hooks are needed in the bathroom for hanging towels. They could use a line for hanging bathing suits in the shower. I prefer to have my room cleaned daily. Pool was small and pool lounge chairs too low to the ground.
Stayed 4 nights in Mar 2024
Response from Candice on 3 Apr 2024
Hello and thank you for your feedback-we do have much larger rooms and we clean your room upon request for next time! Safe travels!

2/10 Terrible

ANNETTE K

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It did not look like the picture on the website I was not pleased
Stayed 4 nights in Mar 2024
Response from Candice on 1 Apr 2024
Hello I am sorry you were not happy but our website is fully up to date! Safe travels.

10/10 Excellent

Sara, Fenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff are excellent!!! Easy walking for dining and shopping. It's on the quite end of Mandalay which was nice. The parking is not desirable as very few parking spots, we figured out quickly to leave car parked and walk everywhere. The bathroom was very very small not desirable at all. Other then bathroom and parking the place is a great place to stay. Will definitely stay there again.
Stayed 7 nights in Mar 2024
Response from Candice on 1 Apr 2024
Hello and thank you so much for your review and safe travels!!

6/10 Okay

Grenville, Birmingham

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room had little power points no place to charge a phone from a usb . The bathroom was very small was tiny smaller than on a cruise ship. The air-conditioning was so noisy luck it had a fan in the ceiling. Car parking is not the best you can get a pass to park in the street in front of hotel if there are spaces. The area where the hotel is not the best part of Clearwater. The pool area is very small not the nicest.
Stayed 2 nights in Mar 2024
Response from Candice on 27 Mar 2024
Hello and thank you for feedback! Next time we do have much larger rooms with large bathrooms! Safe travels!

8/10 Good

Robert, Mechanicsville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was way too small. Happy with the cleanliness of everything.
Stayed 4 nights in Mar 2024
Response from Candice on 25 Mar 2024
Thank you your kind review and safe travels!

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Mar 2024
Response from Candice on 26 Mar 2024
Thank you for your feedback-safe travels!

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was walkable to the beach and restaurants
Stayed 4 nights in Mar 2024
Response from Candice on 24 Mar 2024
Hello and thank you for your kind review! We hope to see you again-safe travels!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet is the main attribute! I never heard another gust above or adjacent! This is my third time staying there.
Stayed 3 nights in Mar 2024
Response from Candice on 24 Mar 2024
Hello and thank you for your kind review! So glad to see you returning!! Safe travels!