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Reviews of Riverview Hotel

2.5 out of 5
Riverview Hotel
105 Osborne Street, St. Marys, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 336 reviews" "
Rating 8 - Good. 94 out of 336 reviews" "
Rating 6 - Okay. 41 out of 336 reviews" "
Rating 4 - Poor. 14 out of 336 reviews" "
Rating 2 - Terrible. 13 out of 336 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan Heilig

Travelled with partner
Liked: Amenities
Great views from the balcony! Clean and convenient to the Ferry landing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
history on the hotel
Stayed 1 night in Mar 2024

10/10 Excellent

michelle conley, High Point

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this historic property! Quaint and charming rooms. 24 hour coffee. Very friendly and helpful staff. We will be back!
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
I'm so glad you Had a great time! we look forward to seeing you again.

8/10 Good

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and cozy. There is not much to do around, but Cumberland Island was fun. The breakfast was disappointing, but the rest was OK.
Stayed 1 night in Mar 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very nice smaller then we thought but we not in there much clean and well kept staff very friendly only downside is no clock in room
Stayed 2 nights in Feb 2024

10/10 Excellent

Connie

Liked: Staff & service, amenities, property conditions & facilities
Great location to get to Cumberland Island visito center and National seashore. Friendly and accomodating staff. Beautiful Vintage style hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint historic property with amazing water views. It was like stepping back in time.
Stayed 1 night in Feb 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the ferry dock.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Handy.
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb 2024
Thank you so much for great review! Thank you for your stay.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel sits right in the quaint town of St. Marys, GA, and right on the St. Marys River, directly across from the ferry to Cumberland Island. The hotel has a great saloon on site that locals love, and a good restaurant providing fresh seafood and other fare. If you’re seeking a hotel that has lots of character and a funky vibe, this is it. We won’t stay anywhere else when we visit this beautiful area.
Stayed 2 nights in Feb 2024
Response from George on 12 Feb 2024
Thank you for your comments!

6/10 Okay

Patricia

Disliked: Room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting, historic building in a great location.
Stayed 1 night in Feb 2024
Response from Front Desk on 2 Feb 2024
Thank you for staying with us! We hope to see you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Charles, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
They had no record of my reservation
Stayed 1 night in Jan 2024
Response from George on 24 Jan 2024
I see that you booked through Orbitz, so if your reservation did not show on our end you will have to contact Orbitz. Thank you..

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Riverview Hotel experience
Funky room with sink in the bed area. Was told I was in the back of the hotel which sounded great until I realized the windows were next to the bar which had a band playing every night. I overheard several other guests complaining about this as well (I did not). The last morning I was there I received a loud knock on the door at 7:30am informing me that I needed to move my car from the street immediately. Could someone not informed me the previous evening? This was a planned tree trimming event. Front desk staff were definitely not friendly.
Stayed 5 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations are simple with historic appointments. Love the old place and will return.
Stayed 1 night in Dec 2023
Response from Front Desk on 12 Feb 2024
Thank you for staying with us! We're glad you enjoyed your stay with us.

10/10 Excellent

Todd

Travelled with partner
Great stay! Charming old history hotel. Highly recommend!
Stayed 2 nights in Nov 2023
Response from George on 29 Nov 2023
Thank you!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a treat staying here for thanksgiving!
Stayed 2 nights in Nov 2023
Response from George on 29 Nov 2023
We loved having you!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Oct 2023
Response from George on 29 Nov 2023
Thank you!

10/10 Excellent

Francisco

Stayed 1 night in Oct 2023
Response from George on 29 Nov 2023
Thank you!

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very unique. It was very clean. Breakfast could definitely be improved a little. Only complaint we had about service was the fact that we didn’t get hand towels which was not a big deal. Hotel is convenient, with easy parking. We never moved our car. You could walk to everything.
Stayed 2 nights in Sep 2023
Response from The front desk on 30 Sept 2023
Thankyou very much for staying with us! We are pleased that you had a great time. We are very sorry for there not being hand towels in the room, this must have been overlooked. Apologizes, on your next visit please dont hesitate to ask for aything during your stay! We have many complimentary items available as well to make you stay as comfortable as possible.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and lovely historical hotel
This is an adorable and quaint little historic hotel in a perfect location. Quiet (except for the band downstairs which cuts off early enough) and located near several bars and restaurants. We did not have the opportunity to take the ferry out to the island because it was a quick stopover on the way home from a long trip for us, but we'd really like to go back and do that. The staff is friendly and helpful. While the rooms are old fashioned, the bathrooms are modern and up to date. We loved it!
Stayed 1 night in Sep 2023
Response from Front desk on 22 Sept 2023
Thank you for your lovely review and we look forward to seeing you again!-Front desk

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this spot. We ferried out to Cumberland island, and this hotel is literally right across the street from the ferry. Staff were pleasant, and there was an option to purchase a packed lunch for Cumberland island. Restaurant connected has good food and live bands. Love the old time charm of the hotel and town!
Stayed 2 nights in Sep 2023
Response from Riverview hotel on 18 Sept 2023
Thankyou so much for your reply! We hope to see you again!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Hotel offers a very basic breakfast without protein. The photos in the website should be updated to reflect the interior decoration. Reception should provide information about the neighborhood, restaurants, Cumberland island ferry, and local activites and it doesn't. Price of rooms should be less Monday through Thursday; they are too high. There should be a suggestion book or box. Entrance area needs a friendlier atmosphere. Day staff was very friendly. :-)
Stayed 4 nights in Sep 2023
Response from George on 26 Sept 2023
Thank you for your suggestions/comments. - Our continential breakfast is free- Room photo updates was already in process- There is info at the front desk and on the lobby coffee table as well as the lobby armoire - During the month of September all rooms are 99. Next month rates will go back to weekday and weekend rates- Front entrance will be refreshed.Again, thank you.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hotel
Super cute! Old hotel so don’t expect much in amenities. Room was clean and staff was friendly and courteous. Walkable to shops and water. More of a bread and breakfast vibe. Loved it but bed could have been a bit more comfortable.
Stayed 1 night in Aug 2023
Response from The Front Desk on 30 Sept 2023
Thank you for staying with us! We are glad you had and a great time and we look forward to seeing you durning your next vacation.

10/10 Excellent

Russell, Weddington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town primarily to visit Cumberland Island National Seashore. The Riverview Inn is literally across the street from the visitor center and ferry dock — could not have been more convenient! Room was clean; staff was friendly; full service restaurant downstairs; even a karaoke bar attached to lobby. Breakfast was minimal but we knew this in advance and it was still plenty (bagels, cereal, yogurt, danishes, OJ, and coffee). We would definitely (and likely will) stay there again.
Stayed 2 nights in Aug 2023
Response from The Front Desk on 30 Sept 2023
Hello, Thank you very much for your kind review! We are glad you had an amazing time and we look forward to seeing you again.

8/10 Good

Patricia

Stayed 1 night in Aug 2023

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! Wonderful people and atmosphere!! We will definitely be back!!
Stayed 2 nights in Aug 2023
Response from The front desk on 30 Sept 2023
Thank you so much for staying ith us. We are delighted that you had a great time and are excited to see your return!

8/10 Good

Victoria

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Simple and old hotel by the riverfront.
Basic hotel close to the river. Not much amenities. Breakfast can be improved.
Stayed 1 night in Jun 2023

10/10 Excellent

Heidi

Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Jun 2023

8/10 Good

Kevin

Stayed 1 night in Jun 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jun 2023

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. A pleasant stay.
Stayed 2 nights in May 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!!!!!!
Great historic hotel, everyone at the front desk and restaurant are very friendly and helpful with info on the ferry ride to Cumberland Island, which is right across the street.They will fix a lunch for 10.00 for the island which contains sandwich, chips ,drink and fruit, all you have to do is order the night before. Very convenient.
Stayed 3 nights in May 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better Inns we've ever stayed at. Bed was super comfortable and pillows were great. Hard water made it difficult to get a decent lather but was ok. George was fantastic upon our arrival and throughout our stay. Short breakfast Sunday morning was fine, we're not big breakfast eaters anyway. Will be back.
Stayed 1 night in Apr 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, quaint hotel. Perfect location for the ferry. Seagales was a wonderful restaurant for dinner!
Stayed 2 nights in Mar 2023

2/10 Terrible

Maureen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room with gross brown smears of something on the door facing inside room, nasty brown stain on ceiling over bed, dark brown drip going down wall about 8 inches, unhelpful staff, don’t expect them to answer any questions well, unsafe doors, no deadbolt, no inside latch, wobbly doorknob set into old wooden door frame that can easily be kicked in, very loud all night with live music downstairs and loud slamming doors all throughout. Don’t expect to sleep. Do not expect help with luggage. None was offered. No greeting. Takes payment as soon as you walk in and “checkin” doesn’t ask if the card you reserved the room with is how you would like to pay. Management isn’t there until 3 pm. Parking is on street in front of hotel with about 5 spaces to parallel park. Staff very unmotivated and difficult to get much information from even when you ask. Would not recommend this hotel for safety reasons and because it is dirty. The antique furniture appeared and was unkept. Not cleaned or polished in who knows how long. Disappointed on so many levels. Find another place to stay. I thought it would be a nice convenient place to stay but it isn’t worth all of that. I would stay in a larger chain hotel and drive the 5 miles or so to get to the ferry. There is a parking lot right across the street from the ferry checkin and welcome center just for that purpose. Especially if you have kids do not stay here.

8/10 Good

Cynthia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
I know this is an older establishment but I was surprised that it is not ADA compliant.
Stayed 2 nights in Mar 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and helpful was older building but kept very nice and clean
Stayed 2 nights in Mar 2023

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKED - George is outstanding with guests and shows he loves his job. DISLIKED - Scarce close parking for elders
Stayed 2 nights in Feb 2023
Response from George on 4 Mar 2023
Thank you for your comments. Unfortunately the city controls the parking, but please come back.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic hotel
Friendly, quaint old historic hotel.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location for walking
Staff was fantastic and very friendly. Property needs some updates and repairs.
Stayed 2 nights in Dec 2022

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!

4/10 Poor

John

Travelled with group
Disliked: Amenities, property conditions & facilities
Shabby environment with almost-non-existent breakfast
Stayed 2 nights in Nov 2022

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The light outside our window made the room very light at night and we noticed a significant amount of differed maintenance. The bed, not the best.
Stayed 2 nights in Sep 2022
Response from Riverview Staff on 26 Sept 2022
Thanks so much for staying with us in our 106 yr old hotel here on the southern most coast of Georgia! It's always a challenge to keep up with the Historic Hotel's needs!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2022
Response from Arnette on 28 Aug 2022
Hello Emily, Thank you for the high score! Happy you had a nice stay! Riverview Staff

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022