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Reviews of Holiday Inn Express & Suites St Peters, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites St Peters, an IHG Hotel
50 RICHMOND CENTER BLVD, St. Peters, MO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 159 out of 220 reviews" "
Rating 8 - Good. 38 out of 220 reviews" "
Rating 6 - Okay. 9 out of 220 reviews" "
Rating 4 - Poor. 6 out of 220 reviews" "
Rating 2 - Terrible. 8 out of 220 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was great! No complaints! Oh yeah, breakfast was amazing! ;-)
Stayed 2 nights in May 2024

8/10 Good

David, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. But you can hear the traffic from interstate all nite.
Stayed 1 night in May 2024

10/10 Excellent

Jana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff was amazing! Helpful and friendly. Breakfast service was outstanding. Property was spotless. The only drawback is the location is slightly far out for access to the city. However, it is easy to get to and for relaxation, privacy or business you can’t ask for better!
Stayed 2 nights in Apr 2024

2/10 Terrible

Michaela

Stayed 1 night in Apr 2024

10/10 Excellent

Stacy

Travelled with partner
Nice room and very ce check in experience. Didn’t explore the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Travelled with family
Breakfast was great. The halls and rooms were spacious and new.
Stayed 3 nights in Mar 2024

10/10 Excellent

Said

Stayed 6 nights in Feb 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful. Whatever I asked for was provided in a timely manner with a smile, from the front desk to the kitchen. I do plan to stay here again soon..
Stayed 2 nights in Feb 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to event we attended.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my girls for a winter staycation ! It was quiet and clean , pool was in great condition. The breakfast was just right !
Stayed 1 night in Jan 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Willam

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penny the lady at the front desk was the best!! Hotel was very clean and the beds where super comfortable. The breakfast was one of the best we have ever had in our travels and the grandkids loved the pool. This place is at the top of our list!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
A great hotel. Extremely clean and great service.
Stayed 1 night in Dec 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Key cards kept get discharged very inconvenient
Stayed 1 night in Dec 2023

10/10 Excellent

Theresa

Stayed 1 night in Nov 2023

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Gregory

Stayed 2 nights in Oct 2023

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at this location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sasha

Stayed 1 night in Sep 2023

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly Breakfast crew was an awesome crew
Stayed 3 nights in Aug 2023

10/10 Excellent

Jane Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, ready when I came, easy checkin
Stayed 1 night in Sep 2023

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michelle, Miami

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Room was immaculately clean. Nice high pressure shower. Fantastic breakfast. I rarely come through St. Louis, but im glad i found this place for when i do. This will definitely be my go-to hotel!
Stayed 1 night in Aug 2023

10/10 Excellent

Sieghardus

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic
Stayed 2 nights in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
We got in late and they were very accommodating

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 12 nights in Jul 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Shavonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Room was nice, with a big tv. Loved the blinds
Stayed 1 night in Aug 2023

10/10 Excellent

Kacie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Everything was clean and the staff was accommodating. The breakfast was very good.
Stayed 2 nights in Aug 2023

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities
Staff were rude and poorly trained. Complimentary breakfast was horrible. They wouldn't even print me a receipt for my stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Cindy

Travelled with family and small children
Liked: Amenities
Great place to stay. Didn’t like the room so close to the elevator. I heard the ding of the elevator through the walls. Breakfast was good. Staff was friendly. The washer and dryer was $2.50 each and took a card. Pool room was super hot. People upstairs were so loud I thought it was thunder.
Stayed 1 night in Jul 2023

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very comfortable and clean. The employees were friendly and helpful. My only criticism is I wish the tv during breakfast would have been set on a more neutral station that FOX news.
Stayed 1 night in Jul 2023
Response from AGM on 19 Jul 2023
Thank you for taking the time to tell us how we are doing. We usually try to keep multiple TV's on different channels during breakfast. If it was not set that way, then another guest must have changed it and we did not notice. I apologize and I agree with you wholeheartedly.

10/10 Excellent

Dodie

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, housekeeping was also very friendly and attentive with our needs!
Stayed 2 nights in Jul 2023
Response from AGM on 11 Jul 2023
I am so happy to hear that you enjoyed your stay with us. I genuinely look forward to your next visit!

10/10 Excellent

PENNY, Raymore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so nice and helpful and facility was new, clean and very pleasant
Stayed 1 night in Jun 2023
Response from AGM on 15 Jun 2023
Thank you for taking the time to tell us how we did. We are happy to hear that you enjoyed your stay, and we look forward to your next visit!

8/10 Good

Fernando

Stayed 1 night in Jun 2023
Response from AGM on 3 Jul 2023
Thank you for the good score and for letting us know how we are doing. We hope to see you again in the future.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from AGM on 12 Jun 2023
Thank you for the excellent rating and for taking the time to tell us how we did. We look forward to your next visit with us.

10/10 Excellent

Myly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious and clean.
Stayed 1 night in Jun 2023
Response from AGM on 8 Jun 2023
Thank you for taking the time to let us know how we are doing. I am glad to hear that you enjoyed your stay with us and we look forward to having you again in the future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from AGM on 6 Jun 2023
Thank you for the excellent score. We look forward to having you again in the future.

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was super friendly and helpful! Room was clean and lights were modern and safe
Stayed 1 night in May 2023
Response from AGM on 24 May 2023
Thank you for taking the time to let us know how we are doing. We love hearing such glowing reports. Looking forward to seeing you again in the future.

10/10 Excellent

Tracy, fontana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We came here for a hockey tournament. The person who checked us in was very nice. They were very accommodating and the hotel and our room was very clean. Good location
Stayed 2 nights in May 2023
Response from AGM on 23 May 2023
I am very happy to hear that all aspects of your stay were pleasant. We look forward to your next visit.

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good rooms
Response from AGM on 11 May 2023
Thank you for the kind words and the good score. Mostly, thank you for taking the time to let us know how we are doing. Have a lovely day and we look forward to seeing you again in the future.

4/10 Poor

Michelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Just ok , nothing special and I travel a lot. Location wasn’t the best for my trip, staff not overly friendly , business center and layout not ideal for private conversations and information displayed on computers.
Stayed 1 night in Apr 2023
Response from AGM on 9 May 2023
I am very sorry to hear that your stay was not as pleasant as it could have been. I will take your words to heart and use them to help the staff be more outgoing and engaged.