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"Unfortunately overall we were unimpressed by our stay. While the beach and pool areas are lovely, and the staff were pleasant, the rooms are in major need of refurbishment and there are various issues with noise, somewhat because the walls and doors are thin and allow every sound to get through - near a busy street, dogs barking, tree frogs, doors slamming. The AC units and bathroom fans are also very loud and in need of an upgrade and showers need replacing. Bedding also an issue - a flimsy sheet and no proper duvet - and the curtains were short and thin allowing all of the light in. We were only there one night and so it wasn’t practical to request a move, but given both of our rooms had these same issues, I’m not sure it would have helped. We were also disappointed by the price of the food, especially at breakfast where you are not able to order à la carte and the only option is paying 38USD for all you can eat. We tried to order just one piece of toast with coffee and weren’t allowed. "

"The Royalton CHIC is a stunning resort, however there is room for improvement. The check in and check out staff were abrupt and not at all what would be expected of a Front of Service. I felt rushed at check in and 3 inexperienced young ladies were all speaking at once. No real happy friendly hello. On check out staff member was abrupt and again not what would be expected of a 5 star hotel. The unsung heroes were the cleaners, maintenance staff and gardeners. They kept the Resort immaculate. Superb choice of Restaurants but Elements buffet, apart from breakfast choice was poor, so make sure you reserve at Hunters, Olympus, Vespa, Haven. There needs to be more sun Parasols. Enough beds but not enough shade."

"Best Staff"

"Great beach, delicious food"

"Pros: - We loved the pool and the beach - Some of the cooks were very nice - The food was great - Room cleaning every day - The place was overall clean - The band on the last night was amazing Cons: - The attitude from some of the staff was just terrible. The towel person and the guy in charge of excursions were very unnecessarily rude. The guy in charge of excursions started making such rude remarks just because we said we will think about it and get back to him. These 2 interactions really impacted our stay and we chose to go to another hotel for the remainder of our stay."

"Clean, updated 1 bedroom was perfect. Although it was booked as a studio the bedroom was separate by a sliding door which was nice. Patio was huge & had an amazing view of Dickinson Bay. I would definitely return."

"Everything was outstanding…property was beautiful and well maintained, staff were all very friendly and helpful ( special shout to Tiquesha the concierge who helped us plan all our dinner reservations and chartered snorkeling/boat trip). Beach and pools were spectacular and the restaurants had great food and selections. Will definitely be back again!"

"The place need a little sprucing up But is nice and the staff is great Very central"

"Clean room, helpful and friendly staff, sufficient parking"