Top Hotels Near St. James Way in Bardonnex from NZ$137

"Such a disappointing experience at this hotel which does not deserve its 4 star rating or price tag. They talk a lot about their “lean luxury philosophy” which is marketing talk for cost cutting and stripping back amenities to the detriment of their guests. There is nothing “luxurious” about arriving late at night to be greeted by an I-pad to complete a ridiculously long check in process that takes far more time and effort to complete than a normal check in. There was a member of staff present but they gave me no welcome and told me nothing about the hotel, breakfast, local area etc. I had questions about my booking which I didn't get to ask as the receptionist went to serve drinks instead. Self-check in is not “more streamlined” or more convenient, it’s a pain in the ass and only exists to save the hotel money. It created a terrible first impression of the hotel and immediately sent the message that they don't care about their guests. The “lean luxury” continues in the rooms where there is no fridge, no proper desk, no phone for contacting reception, thin cheap feeling towels and pillows and no tea, coffee or water. These can be accessed in the galleys-again at more inconvenience to the guest. The decor in the room is cheap and tacky and more like a 2 star hotel than 4. This is the kind of hotel more concerned with vibes and “feel” than decent customer service or amenities. Maybe drop the useless guitar amp in the rooms and concentrate on basic service & amenities. "

"Room was spotless "

"Cute hotel, good location, cheap and tasty breakfast, our only gripe is that the bed was on the firmer side and there could have been more pillows. "

"The staff are excellent. Really friendly and helpful. We didn’t have breakfast but the bar snacks are very good. Parking is convenient and secure. The casino restaurant is accessed directly without going into the casino and is very good. Nice food variety. We have stayed there about eight times and it’s consistently great. "

"We needed more room for our family than hotels could provide. This property offered plenty of room for 3 at a fair price. Next of all the host were most accommodating and answered all of our questions. "

"the host was incredibly kind, and the cabin was so fun! we loved the wood stove"