Springwood Holidays from NZ$903

Great place to stay if you need to be close to the airport. The hotel is located in a nice upscale neighborhood, and is within 5 min of an embankment and a street full of restaurants. Hotel is nice, quiet, and clean

Beautiful apartments, great balconies, stayed in a level 9, 3 bed and each room had a balcony plus big living room had big balcony. 2 bedroom on level 7 was amazing for bbq and drinks on balcony if you had friends staying oj the trip or as a family or couple. group of friends as it had an enormous balcony across front and wrapping around side with decent city and river views, second one on level 3 had pretty big balcony and again had private Nice open plan designs, and building is quiet. Close to museum, library, science cenre, cultural centre, major bus line stop and train station less than five min walk away. Do not like the area late night, threatening begging, homeless people often sit along front enfrance on footpath, carpark is difficult in bigher cars/utes, Dont like how much staff harrass you at check out after calling reception. Don't like that their sister company morgan suites have a lunatic manager who got me banned from both while kicking us out 20 min post check in because our service dog barked to alert us to my daughters medical needs, and due to that they owe me over $500 but refused because our service dog was accredited while unknowingly to us- was pregnant so we had pups with us (cant leave service dog behind, but cant leave pups off mum). Whats worse is fleet lane cancelled a booking on midnight because of this experience and caused me to be almost without accommodation. Thankfully a much better hotel brand could accomodate me, but i paid max rate

Out room was pretty small for 2 people with 2 twin beds. We hardly had any room to store out bags, etc. Plus there was absolutely no option to check in after 8 PM so beware of that, you HAVE to check in before 8 or you will need to find other options for the night, Parking was limited and some spots were extremely tight, but free. Plus they did not have decaf coffee for those of us that can't tolerate caffeine any more. Some excuse about they buy boxes of 5,000 each and most of the decaf coffee expires before it's used. Oh come on, anybody can go online and buy far smaller packs so that is no excuse at all, but typical of Australian hotels (there are some that are considerate of their guests and provide some).Otherwise the place was fine, we had a small balcony, it was clean and looked nice, and it was a short walk (12-15 minutes) to the central business area.

The apartment described was not what we expected

It was a pleasant stay, and close to the train station.