Reception
Check availability

Reviews of SpringHill Suites by Marriott Springfield Southwest

2.5 out of 5
SpringHill Suites by Marriott Springfield Southwest
3921 MACARTHUR BLVD, Springfield, IL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 111 out of 129 reviews" "
Rating 8 - Good. 14 out of 129 reviews" "
Rating 6 - Okay. 2 out of 129 reviews" "
Rating 4 - Poor. 0 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Darrius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2022

10/10 Excellent

Susan, Landisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room
Stayed 1 night in Aug 2022

10/10 Excellent

Kailey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 1 night in Jul 2022

10/10 Excellent

Taifoor

Stayed 1 night in Jul 2022

10/10 Excellent

Shanell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Stefanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel! Clean, comfortable, and great customer service.
Stayed 1 night in Jun 2022

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short distance to many places to visit and shop. Well-lit exterior, immaculate and spacious room, clean common spaces
Stayed 2 nights in May 2022

10/10 Excellent

MOHIT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger suites than some of the other hotels around the area in the same price point. More attractive rooms and better quality of bedding. The showers and their Tea-Tree toiletries are so good you could shower for an hour.. Pool, gym, office space the usual facilities just appear nicer. Friendly staff. Did I mention the never-ending breakfast with amazing variety and quality for free breakfast. It is just located at the edge of the city at this time built in the subdivision that is coming up but everything is drivable in 5-10 minutes. There is a pub/restaurant next door, Scheels for shoppers adjacent.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

LaBreonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Springfield was great! I stopped in for one night on a trip from California to the Midwest and the property had everything I needed. There’s a brew pub next-door which was perfect. The customer service at the hotel was great and I would return again.
Stayed 1 night in May 2022

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and near Sheels and the highway
Stayed 1 night in May 2022

10/10 Excellent

Juliann

Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Baylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Exceeded my expectations. The staff was so welcoming and the room was clean. Breakfast was great as well
Stayed 2 nights in Mar 2022

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is my new favorite hotel when traveling. Amenities were exactly what we needed - a little pool time, a delicious, gourmet breakfast, and suites that fit our needs.
Stayed 1 night in Mar 2022

10/10 Excellent

Rickcresha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is too small.
Stayed 2 nights in Mar 2022

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed
Stayed 1 night in Mar 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the bike path. Convenient to restaurants. Brightly lit parking lot-felt safe.
Stayed 1 night in Mar 2022

10/10 Excellent

Paula, Goodyear

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute trip, was unplanned. Booked through Expedia. Arrived at hotel and the staff were friendly and we were able to check in 30 minutes early. Room was spacious, updated and clean. Bed was comfortable and breakfast the next morning had many options. Very thankful for the location of the property and overall had a great experience. I have already referred family to stay there when they travel for any reason in that area.
Stayed 1 night in Mar 2022

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern!
Room was nice and clean. One of the more modern hotel rooms I've stayed in a very long time. Only compaint was they did not keep the hot breakfast food trays filled. Many peolle standing around waiting for hit trays to come out.
Stayed 1 night in Feb 2022

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place to Stay
Wow! Wow! Wow! This hotel exceeded all my expectations. It was clean, updated, the staff were beyond fantastic and the breakfast was off the hook. The staff made me feel like I was at home and super comfortable. Something I have missed in post COVID travel. My room was huge with amazing features like a motion censored light in the massive walk in closet. The desk with the sliding partisan was a great feature. Then the breakfast-amazing. I was actually going to go out and find something to eat and then stopped and looked at what was available-oatmeal with toppings like coconut flakes, blueberry compote, chocolate chips and more!! They had great scones and breakfast sandwiches too. I got the best night sleep I have had in weeks being on the road and am grateful I found this gem of a place to stay. I was wowed on all levels and will definitely be back.
Stayed 2 nights in Feb 2022

10/10 Excellent

John

Stayed 1 night in Feb 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel
Stayed 1 night in Jan 2022

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Morgan

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Miyoko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Being away from home over the holidays, they made us feel like family. The breakfast attendants were awesome and the facilities sparkly clean. I’d stay again and recommend this hotel to friends.
Stayed 2 nights in Nov 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is clean, the staff was fantastic, my only complaint was that the Internet both free and premium was terribly slow. Overall everything was nice and I would stay again.
Stayed 1 night in Oct 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly spacious
Stayed 1 night in Oct 2021

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Stephanie LaGuardia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, sleek design. Generous breakfast included. Checkin staff was horrible though. First gave me a room that was already occupied, then tried to charge me a higher rate for a king bed. Manager had to come and correct everything.
Stayed 1 night in Sep 2021

10/10 Excellent

Nora

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property.
Stayed 1 night in Sep 2021

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Adam

Stayed 2 nights in Aug 2021

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 2 nights in Aug 2021

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, very clean. Would definitely recommend!
Stayed 1 night in Aug 2021

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms
Very nice ample room. Friendly and professional staff. Electronic curtain and shade system did not work.
Stayed 1 night in Jul 2021

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was too cold @ 72 F
Stayed 1 night in Jul 2021

10/10 Excellent

Wieslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021