Exterior

Reviews of SpringHill Suites by Marriott Springdale Zion National Park

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 754 out of 1000 reviews" "
Rating 8 - Good. 153 out of 1000 reviews" "
Rating 6 - Okay. 42 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and good breakfast. Comfortable bed.
Stayed 3 nights in May 2024

10/10 Excellent

Donna, New Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Desk and cleaning staff were wonderful
Stayed 3 nights in May 2024

6/10 Okay

sean

Liked: Cleanliness, staff & service
The views were amazing but was surprised they only had the connected restaurants and not one near the fire pit to enjoy a drink with the view. My advice for those who want quiet before 10pm is to ensure you are in the second floor. We got stuck in a room under a group of kids who were stomping around like elephants and the front desk won’t do anything until after ten.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Zion shuttle right outside the door.
Stayed 2 nights in May 2024

6/10 Okay

Reba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked in and were given a room key for the wrong room. We didn’t realize this and entered the room as housekeeping was leaving. Minutes later one of the clerks at check in came in to the room angrily asking “who are you people?” “No one is supposed to be in this room.” I showed him the key envelope with the room number written on it. A housekeeping manager stayed with us while we collected all the luggage we had stored because we thought we were in the correct room, like we were going to steal or something. After he realized it was their fault they moved us to another room and offered us some free snacks. I travel often and it was the worst hotel experience I ever had.
Stayed 2 nights in May 2024

10/10 Excellent

Elenor

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 3 nights in May 2024

8/10 Good

Stephan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to and to park. The view was beautiful and breakfast was good with a beautiful view.
Stayed 1 night in Apr 2024

10/10 Excellent

Lainie

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking views, clean room and outstanding front desk!
Stayed 1 night in Apr 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very congenial. The breakfast staff very efficient and hardworking. Breakfast very good. Could have had more seating in dining room- tables faced right into sun or were too close to the floor air conditioning (weather a during April still pretty cool to cold).
Stayed 7 nights in Apr 2024

10/10 Excellent

gregory, mequon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfort and awesome Zion Mountain View’s. Very responsive staff.
Stayed 1 night in Apr 2024

6/10 Okay

Gelsiniy

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, everything we needed. The service was friendly and good. We had a great stay, recommend it highly .
Stayed 2 nights in Apr 2024

10/10 Excellent

Merin

Liked: Property conditions & facilities
Very good experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot ! The check in people were the best🎉
Stayed 1 night in Apr 2024

10/10 Excellent

Rajkumar, Nolensville

Stayed 1 night in Mar 2024

10/10 Excellent

Rajesh

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Friendly staff, Healthy breakfast, and Dog friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The breakfast was perfect and convenient. Very great place close to the park and restaurants to walk to!
Stayed 3 nights in Apr 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Springdale, close to shops, restaurants, and shuttle service into Zion National Park. Family friendly, and great service. Highly recommended!
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of Zion ntl park. Rooms and staff were great. What a beautiful spot. Broken lock on pool gate so watch the kiddos. Lots of families were there. Nice big area for people to eat and hang out in.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sarah, Matthews

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A view from the pool like no other!
Stayed 2 nights in Mar 2024

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this hotel more than 4 months ago. I got to the Hotel today, and the people at the front desk bluntly told me that they had oversold my rooms and they booked me another hotel. The hotel sent me an email 10 hours before the check-in and informed me that the had booked me another hotel. Since I drove halfday to get to Zion, I had no way of planning other options. Staff at the Hotel told me that the didn’t have to, but they did me favor by booking other hotels in town. My family of 4, of which 2 had mobility problems, had to move to 2 different hotels in Springdale. I ended up paying $375 per room for a two different 2.5 star hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay, spacious modern room, excellent breakfast in the lounge with great views of the mountains. A minute's drive to Zion Park, quiet and very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Amenities
Quite, clean great breakfast!
Stayed 3 nights in Mar 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room service was terrible. We were told that the room would be made up every other day, but had to ask on day three. Even then, it wasn't cleaned and no toilet paper was provided. When I called the front desk to ask, I was given a runaround -- about toilet paper and towels -- and the attendant at the desk hung up on me. Gee whiz; just give me the goods.
Stayed 6 nights in Mar 2024

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a rich but rustic feel!! It is ideally located and the right price!! Breakfast was fantastic and the views were stunning. I highly recommend this place and will stay again.
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an amazing location. Great breakfast too.
Stayed 1 night in Feb 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham

Stayed 4 nights in Dec 2023

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENT SERVICE and Nice view of mountain
Stayed 1 night in Feb 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Erika

Stayed 2 nights in Feb 2024

2/10 Terrible

Branden

Disliked: Cleanliness, staff & service, property conditions & facilities
Mechanical issues (no hot water). They knew about the issue the day before and did not tell us. We asked for a discount and they said no, and lied that only Expedia could adjust the price. We had to find somewhere else just to take a shower and lost money. They were NO help and took NO responsibility.
Stayed 1 night in Feb 2024

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just minutes from Zion national Park
Check-in was a breeze. They didn’t give me the room I booked, but they upgraded me to a nice room. The bed was comfortable and the sheets were nice. They had a really large big screen TV. The bathroom was very big. And there was a huge closet for your clothes. It even had a large desk to do work. They had coffee available and the main room where breakfast was served had a glass wall with a view of the mountains. The free breakfast is really good. Better than most places.I would stay there again and would recommend it for anybody going to Zion national Park
Stayed 1 night in Feb 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended - lovely modern hotel
Modern, clean hotel in a lovely setting. Friendly staff, nice amenities. Great location near the park entrance. Bonus points for having a lot of EV chargers (Blink) on site for topping off overnight. Off season rates made it a fantastic value.
Stayed 1 night in Feb 2024

4/10 Poor

Judi

Liked: Cleanliness, property conditions & facilities, room comfort
High Pet Fee
It is disappointing that Mariott charges a $75 pet fee and a $10 fee to park in the lot that one purchased a room to stay at. The lot was almost empty since it was winter time. It would be better off just to state you are not dog friendly.
Stayed 1 night in Jan 2024

4/10 Poor

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs some work
Hot tub was closed. The first room they put us in was under construction. They had to move us to a new one . Bed was unmade. Hotel had a bad smell. Tv didnt work.
Stayed 1 night in Jan 2024

10/10 Excellent

Hamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kathereen, Valencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean. Will definitely come again
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Weiwei

Stayed 1 night in Jan 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Iskandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of 5, it can be challenging to find an affordable option for hotel stays. My daughter LOVED the couch and said it was the most comfortable sofa bed she has ever slept on. Our room was so spacious and comfortable and breakfast was an added bonus!
Stayed 2 nights in Jan 2024