Apartments in Spring Mills

"We reserved a king size bed and paid while driving, using Expedia, arriving late. When we got there they said they didn't have that room, offered a two bed room for me to check. We need space to set up a dog crate. The room had not been cleaned. The next room had a king with space for crate, was handicap accessible which did not bother us. What did bother us was the cheeping smoke detector. They changed battery in the room we were in and said they would change the one across the hall that was cheeping but it cheeped all night. The TV did not work, in the morning the woman at desk said the TV does work but she had to set it, we should have called her. It was after 11:30 and we just wanted to cover the cheeping from across the hall. We would have slept better if they had reset the TV when they changed the smoke detector battery, they seemed aware of the TV problem, and if they had changed the battery across the hall. The breakfast had variety and included egg and sausage options, so better than typical hotel breakfast."

"The hotel was clean and the staff was very helpful."

"The maintenance of the room was in unsatisfactory condition. The bathroom door blocked the room door such that the bathroom door had to be always closed. The knob to the shower was loose such that we were receiving alternately hot and cold water at the same time. The toilet seat was loose. Part of the window curtain was torn. The fire alarm went off three times between 11 pm and 1 am and it went off again at 8 am."

"Clean rooms and friendly staff. Didn’t use the pool or gym, but they both looked clean. "

"Rooms were clean, stay was pleasant and very helpful. Gym was modest for the equipment that was available."

"Breakfast buffet was mediocre "

"This was a rough stay. Heating system was broken but we weren't informed. We were just told that our room wasn't ready. Heat never worked and because we were waiting we never got to use the pool or hot tub. We always stay here so this was a big disappointment. Hopefully all repairs are done so our bext stay is more comfortable."

"Stayed here for 2 nights. Hotel and room were very clean. Loved the modern fixtures in the bathroom. The reception and valet staff were very helpful. Would definitely stay here again. "

"Friendly staff, good location."