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Very friendly and helpful staff made for a wonderful stay. They were very helpful when they noticed I had my hands full with multiple bags and also scheduled my shuttle ride to the airport next day. It was a great experience for my first stay.
Thanks Robert - we appreciate the feedback. We always have a variety of pillows available. Our helpful & friendly Front Desk team is always available to answer any questions and resolve any concerns that you may have during your stay. Thanks again.
4/10 Poor
Keith
16 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon arrival we were informed there was no hot water. Finally got hot water by morning. No mention of discount for the lack of hot water. By not supplying hot water i feel they were not supplying full service for the full price.
Keith
Stayed 1 night in Apr 2024
10/10 Excellent
MICHELLE
13 Apr 2024
MICHELLE
Stayed 1 night in Apr 2024
Response from Jim GM on 9 May 2024
Thanks, Michelle - we appreciate the great review. See you next time!
Limited airport transportation, for the price of the hotel they should have 24 hour shuttle service.
JORDYN
Stayed 1 night in Mar 2024
8/10 Good
Lynn
17 Mar 2024
Lynn
Stayed 1 night in Mar 2024
4/10 Poor
annette
Travelled with family
16 Mar 2024
Disliked: Cleanliness
The bathroom was extremely dirty and staff did nothing to correct it when brought to thrir attention. Just noted it down like they would tell the cleaners. I was not impressed
We needed to fly out super early in the morning. This hotel was so convenient! It is close to the airport and there is also a shuttle you can take that leaves every 10mins. They had great grab and go breakfast options too! We had a baby with us and so they also provided a crib. Comfortable bed and everything was clean!
Ammon
Stayed 1 night in Feb 2024
8/10 Good
julia
Travelled with partner
22 Feb 2024
Front desk very helpful
Bedside lamp not working and it wasn’t the bulb!
julia
Stayed 1 night in Feb 2024
6/10 Okay
John
18 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The Wi-Fi is very spotty and the shower water could be hotter.
Early morning shuttle was full, but the driver came early and got us to the airport. Wonderful extra bit of service, you don’t see that too often anymore.
Unwilling to offer credit for stay at next visit; appointment canceled due to weather. Will choose another hotel for frequent trips to Spokane for work.