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"Only OK. Room could have been cleaner. Some of the staff had poor customer skills and were borderline sulky. "

"Excellent hotel - we had a great stay. 👍"

"The buffet style breakfast offered a good choice of hot and cold options. The room was clean and the bathroom was equipped with toiletries. The beds were firm but comfortable however, the sofa bed was very creaky and sagged in the middle. Staff were helpful and friendly. The hotel is in a good location for accessing the Ziggo Dome if attending a concert - easy 10 minute walking distance. Also great for getting around by train as the station is directly opposite the hotel. "

"Good "

"Staff was great. Parking OK. Didn’t do breakfast there. Area around hotel very nice. We were told we were upgraded to better room. I was happy until I got there and began to wonder how the regular room I booked would have looked if I didn’t get the upgraded one. Worn out furniture, paint and pretty much everything really basic and aged. However everything was very clean and comfortable. "

"Room I was staying in had a burst pipe in the shower on B side but other than that it was a lovely stay"

"We wanted to visit Utrecht for one night and I wanted somewhere close to the train station. The price I paid for this is terrible. We are currently staying 3 nights at Artotel in Amsterdam for €40 more a night and you can see the difference in luxury. The only good thing about this hotel was the really lovely person who checked us in. It is not worth the price at all. When we checked in there was a problem with the key cards. We waited 40 minutes while hungry when they could have given us a different room but they wanted to reset the room key fob. I actually feel sorry for the staff and managers because when being charged this much people obviously will get annoyed easily. There is some kind of problem with pricing vs the staff who are understanding. When we came back, we had to change rooms because it wasn’t working. Both rooms were tiny. I booked this so we would have a bigger room in the area close to the station. It is a long walk with luggage through a busy shopping mall. I paid €273. It was worth around €100 max. I would never stay here again even if you paid me to. The prices are not comparable to the area, service and room. Even my teenage son told me when we arrived at Artotel in Amsterdam, ‘you paid €40 more for this, that’s crazy’ - it has a pool, double size of room, a TV built into the glass wardrobe and is right by Amsterdam station. I also had a handwritten note and chocolates. Take that as you will. I do not recommend the Hilton Ulrecht at all."

"The lady at desk was so nice and also cleaning team were very polite. Lovely hotel and not far walk to centre of city. Supermarket close and some good nightlife also close."

"Stayed 4 nights, great location to both the train station and the sites, nice restaurant for dinner, I didn’t have the breakfast but it looked good. A free drink to opt out of daily cleaning was a nice touch. "