Top Hotels Near Southwest Washington Medical Center Library in Vancouver from NZ$116

"Beautiful hotel and lobby 😍, room was perfect. Just maybe more towels in the room, especially when 2 people have one towel each. The restaurant is another story. I ordered breakfast for 2 at the Hudson restaurant stated on my receipt for the two egg breakfast that in the description they make it over medium. When I went to pickup them, I was first told that they didn't know how I wanted the eggs done, tried calling me, which there was no calls. Then I thought they'd call my room? The waitress was focused on my eggs that she redid my order to 2 eggs and French toast. I had to remind her with my original order receipt. The way it was handled after waiting 45 minutes due to I assumed forgot about my order and not taking ownership. Hearing the waitress complaining about me, I said something about waiting until I left to do that, she wanted to confront me until a another lady took over and apologized just taking care of my order, ended up comping my order. Food was good and the eggs, really runny or over well. By that point I was hangry, my point is I have been in this industry and had more expectations. The way this young lady handled it, had me thinking that being on the front of the restaurant may not be good for her. Just solve the issue at hand instead of arguing with the customer concerns and take some ownership and just make the customer happy. And to wait until the customer leaves or go in the back to talk bad about the customer. I'd like to stay again but this makes me ?"

"Too short"

"When I checked in they seemed friendly, the few requests I had, the manager was rude and seemed put out. They are very strict on towels and smiles. The staff and many residents are on continual smoke breaks. I checked out a day early due to how uncomfortable the bed was and Steve the smoker employee intentionally hid the luggage carts so I had to move everything to the car by hand. I will never stay there again and I suggest you don’t either!"

"Room was cold and heater didn’t work. apparently a water leak on the second floor. Getting a wake up call at 6AM from the GM to confirm I didn’t have water running in my room was not what I expected 😩"

"When we entered the room, there were used towels on the counter in the bathroom and kitchen, there was trash in all the trash cans. We arrived at nearly 2am, so we just went to sleep and notified staff next day. "

"The bed broken and you could feel the strings in the mattress, everytime you moved it felt the mattress was going to fall in the frame. "

"Staff was great!!! Room was bog, comfortable, and clean"

"Protesters arrived outside at 12:30 am making so much noise it impossible for anyone to sleep. The police were called but never showed up, they said that was not a priority. The ICE protesters did not leave until way after 2:00 am. Not a good nights sleep for anyone paying money for a hotel."

"Not sure where the second bathroom and AC were. Pretty sure there was dog pee on the carpet, and there was food left in the fridge. The outside of the property could use some love as well. That being said, the theme was awesome. "