Benchmark in Southern West Virginia

"Clean rooms & friendly staff"

"No complaints at all. "

"Very nice. The front desk was so kind. I know most are but she seemed to be more friendly than most. Not fake."

"Very nice room. Pleasant staff. Excellent access to other establishments in the area."

"Unexpected stay"

"Clean room, nice beds, increase your offering of grab "n" go foods - more in the crisp salad and fruit categories. "

"I truly enjoyed my stay at the Embassy Suites in Charleston WV. When arriving there was an event going on which did not impact my stay at all. I was in a room with no TV but a remote, I called front desk and they changed room instantly the only thing I had to carry everything back down to 1st get new key and go back to new room. The front desk attendant should have met me at room. I ordered room service and it was delivered quickly. The breakfast was excellent. I would definitely go back!"

"We liked that this hotel was near several restaurants and gas stations. It was clean, the air conditioner worked well, the shower worked well and it was quiet. We had a restful night there."

"Room was clean"