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"Great location. Room was large and clean. Staff very helpful."

"One of the best hotels in Puerto Varas. The service is outstanding, the facilities are top-notch, and the restaurant is truly exceptional. The views are incredible, absolutely breathtaking, and make the experience even more special. 100% recommended."

"General services"

"The hotel grounds are beautiful, and the building itself is nice. But the hotel facilities are showing its age and service is lacking, especially when considering the high rates it charges."

"The most beautiful walks in North Patagonia"

"Great hotel overally. Breakfast is good and the rooms are clean and convenient. I was really impressed by this brand and wished I had known prior so I could have booked this brand at all my locations :)."

"Definitely the best option in Puerto Montt. Clean, well-managed, great location, grocery store just downstairs and steps to buses everywhere in Chile."

"It was great"

"Good natured staff"

"Great Staff, Spacious room, good location"

"Good people good location."

"We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights."

"It was great"