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"The worst I’ve ever stayed at. Horrible service, staff, and dirty room. My 3 year old daughter got bedbug bites as soon as we walked in the room and laid on the bed. It also took the staff 2 days to bring the mini fridge to the room. Terrible hotel for the hype and price they charge."

"I've stayed here twice and each time the Heat and Air never works properly. It's either cold or hot sometimes you can put the heat on and it still blows cold air or doesn't turn on at all. "

"It was clean, beds were comfortable, just stayed 1 night, cruise shuttle was helpful and handy"

"We have stayed at a lot of Disney properties, and this was equal or better to most of them. The rooms were massive! The property was very clean and there was a lot to do. We were surprised at the value for the money! Lots of pools, pretty good food options and a huge market on property made last minute food items easy to access. The staff were friendly and they were able to accommodate us for an early check-in. We already booked our next stay! This will be a go-to for us for sure! "

"The food options was an issue for me at the location . Keep in mind the city walk has the best options for food. It also closes at 1am."

"I would rate this hotel a 4 out of 5 overall. There were definitely some great aspects, along with a few areas that could be improved. Pros: -Good, convenient breakfast with essentials like eggs, sausage, bagels, and cereal -Snacks and items available to purchase at any time, which was very convenient -Nice amenities including a pool, lazy river-style area, and activities like pickleball and golf -Overall a solid stay with a lot to offer Cons: -Room was very warm upon arrival and took a while to cool down -AC unit was very loud -Cleaning staff was quite loud gossiping/talking in the mornings -Shower pressure was just okay -Atmosphere didn’t always feel as upscale or relaxing as expected -Some guests’ behavior and strong odors in common areas took away from the experience Overall, it’s a solid hotel with great amenities and good food, but a few improvements in comfort and overall environment would make it even better."

"Nice area lots to do , food , shopping "

"No beach view. I overlooked a parking lot. Disappointed. Coffee makers broken and wall outlets at Ned’s didn’t work. "

"If you enjoy old, dirty, poorly maintained rooms that feature used child swimsuits (and you don’t have children) with loud staff who stand around instead of assisting you and paying a premium for it, the Mondrian is spot for you! Slow service, stingy with towels, and rundown. Very disappointing. They took $300 off the bill, but no other accommodations for the conditions. Enjoy :)"