Southampton Hotels, Austin

"A great experience! It was so busy but the staff were so professional even when customers were unkind. I appreciate how wonderful they were"

"Clean room"

"Yes"

"The place was pretty great but we had a few unfortunate things happen during our stay. First, upon arrival, we found blood on the mat in our bathroom. Then on our last day there a pip burst and flooded our closet soaking all of our clothes and quickly flooding our bathroom. We had to change room 2 more times as the bathtub was backed up in the next room. We also were then now not on the club level which we paid for, nor near the rest of our party. This wasn't a huge deal as we still had club access, just an annoyance. The club and benefits were wonderful. The pool was great though the service was incredibly slow at the pool bar."

"Nice friendly check in but the band next door is so loud probably till 1-2, not a wink of sleep "

"no hot water, TV did not work, unfriendly staff yelling at customers who after long hours of travel cannot get a hot shower. The hallways and stairways stink. absolute sham of a place"

"Great location and price. Hotel was clean and staff was really helpful and friendly. Free breakfast was a win. Will stay again."

"Great place for a quick staycation. Location is perfect - lots of restaurants, live music venues and other sites in walking distance. Outdoor patio of Heydey lounge is currently under renovation, but they opened a pop up lounge on the 31st floor with gorgeous views ! Food & drinks were delicious! Coconut spritz is a must try. I wished they would have had their restaurant open for dinner. "

"Very clean and quiet"