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"We booked this property for five women traveling together. The rooms were to be adjacent with a connecting door and we call a week before to confirm and were told the rooms would be adjacent. We also enquired into the property in respect to the hot tub and pool and were told they were open and would be available. They advised the check-in time would be 3:00 PM. Upon arrival at 5:00 PM, the ladies were told no rooms were available as they were not cleaned and it would be “several hours until you can check in”. When they asked about the adjoining rooms, they were told the property “never agrees to assign adjoining rooms and they would most likely not have rooms next to each other because we assign them on a first come first serve basis”. When asked about the hot tub/pool, “oh…that’s closed”. They asked to speak to the manager and were told the manager would no be in until Sunday and they could talk with him then. They called me and I then tried to get support from Expedia and after over an hour on a chat, I was disconnected and asked to review the help I received. After getting no help, the ladies went to find something to eat and returned two hours later to get one room as the second was still not ready. About an hour after settling into one room, the second was made available at the end of the hall away from the other room. The front desk staff were rude. We are very disgusted with this property and the service they failed to provide. They lied about the pool."

"Room was clean. Forget trying to use the outlets next to the bed. Your plug keeps falling out. Really a necessity for charging your electronics and they failed. The bed made noises getting in and out, something under the really tall base. And what is up with all the dead space in the room?? Food was typical hotel bland food."

"Upholstered furniture was filthy. Tub dirty. No tissues and body wash bottle was empty. Breakfast was poor. Tables in breakfast area dirty"

"Their water softener makes you feel like you’re covered in oil. It also makes the bottom of the shower slick. The beds were very comfortable. Other than the shower, it was a good stay."

"The stay was excellent until the morning. I woke up to find we had no cold water and just a drizzle of lukewarm water in place of hot water. There was no way to flush the toilet without cold water."

"Excellent. Staff friendly and helpful, traditional home feel & clean. I loved the fact it had a tab and regular cable television, staples not typically included these days."

"The hotel was very nice, clean and a great location - close to Bike Trails and "downtown". The restaurant was good but a bit disappointing as the food wasn't hot and the wait a bit longer than average."

"The property was clean and pleasant. The staff was very friendly and helpful. We will definitely stay here again when passing through. "

"We have stayed here before. Easy access, parking and is quiet. The issue is it is getting old and desperately needs a renovation. The carpeting in rooms and halls is very dirty and feels damp. The rooms also feel damp. The breakfast is nice. "