Hotel das Cataratas, A Belmond Hotel, Iguassu Falls
8/10 Good
"The organisation and attentiveness of the staff was absolutely top rated. Even if they got something wrong they came over and apologised and made it clear they would try harder. I have never seen such a positive and open way to continually improve things.
Room servicing was attentive and discrete.
The venue and the falls (take a helicopter ride!!) are out of this world.
My only niggle was that the menus were a little too elaborate. Some days you just want plain food and it was hard to find (it’s all in the room service menu by the way)"
"What an amazing location! As close as possible to the main attractions and away from the noise of the streets. The staff was attentive. The accommodations were clean and the breakfast was simply great."
"Listed as 1400 check in 1200 check out in my booking. Arrived at around 1330 due to flight time, I was able to check into my room.
The night before I check out I requested for a 1300 check out so I can use my bathroom after a morning walk before I go to the airport. It was granted.
Only down side was one of the staffs in front desk not able to speak English. But they were the one who let me have a late check out. I typed in Google Translate and they said OK."
"We love this hotel, my second time staying with friends and family. Everyone is very helpful and the hotel is very clean. Great pool and Spa service. The restaurant is good but not great. I just wish they had a better menu for lunch and dinner. The breakfast is always great."
"Excelente o atendimento dos colaboradores, bem solicítos, me ajudaram sanando todas as dúvidas que tive em locomoção, alimentação entre outras coisas. O hotel é bem localizado (no centro ), confortável e tudo muito limpo. Café da manhã é ótimo e com muitas opções.
Recomendo ❤"
"Nice staff and very good breakfast, although in our second day it looked like the staff was having trouble keeping all items stocked.
Some things in the room were not working (lighting and exhaust fan in bathroom), and the room itself was a little smaller than expected. No place to set luggage. But all in all, worth it! Excellent location with plenty to do at walking distance."