South Overton Hotels, Lubbock

"Bathroom & shower outdated - needs upgrade asap."

"Staff was friendly and very helpful. "

"Room had a musky smell. Very offensive when we got in. Staff was ok. Breakfast was not bad, but not good either. "

"Breakfast was cut off before end time both mornings we were there. Hotel appeared to need some basic upkeep. "

"Everything was spectacular except the shower, there was hair everywhere and the room didn’t have any towels in it."

"No breakfast, laundry room, or business center. All were closed. Air conditioner struggled to keep the room comfortable. Woke up and watched 4 or 5 mice scatter out of my snack bags on the dresser. Packed up and left. When I called to speak with management 3 times I have been ignored. I wanted a refund but I guess now you all get to hear the review instead. This place is absolute garbage. Inside of lobby looks good and pool looked nice. Other than that please dont waste your money on this place. I had to wash all my clothes and left all my food behind due to the mouse infestation."

"Room needs vacuuming, staff was not properly trained, at checkout refused to give printed receipt, no toilet paper in bathroom, and had reserved room for 2 adults and 2 children but only provided 2 towels. Breakfast was okay."

"When we arrive at the hotel, there was no toilet paper, tissue paper or hand soap, and they didn’t even have a shower curtain. We had to go to the front desk to request the items. The shower curtain issue dragged for two days so the first two days we had to shower without it and water was splashing all over the bathroom making it slippery. We had to use the towels to dry the floor and so we didn’t have enough towels to use for to dry our bodies. The room also smelled like dogs and you could tell things were just not very clean. And on top of all that the bed was terrible. It was slanted and you could feel the springs in the mattress so I I would wake up every morning with a sore back. I did complain to the front desk and they said they would just make a note. They didn’t offer to change the room or anything like that. I would not recommend going back to this place. Also, I’m not sure if they didn’t plan correctly for the number of guests, or what, but they will run out of breakfast items before breakfast time was over leaving people without stuff to eat."

"The room was not clean, the shower did not have much hot water, the beds were not comfortable. We asked for our room to be cleaned and fresh towels, but they never did. Will not stay here again "