South End Hotels, Portsmouth

"I stayed in room 102 and it did not look like the pictures. The room itself was okay. But the bathroom looked like it was a remodel job that stopped part of the way through and they kept all the old stuff. For example one of the blinds was partly cut off. The linoleum floor had these weird spots on it, the tub looked like some of the glaze came off and they tried to paint new glaze over it and they must have put up a new vanity but didn’t paint over where the old vanity was. The toilet was squeezed in the corner with the sink right in front so there was barely enough room to get to the toilet let alone actually go! I’m sure the rest of the rooms look like the ones in the pictures, but if they give you 102, ask for a new room!"

"Beautifully kept old style hotel. Great woodwork natural light, sitting rooms with fireplaces. Rooms are clean and well maintained, nice breakfast/ buffet. Excellent location"

"Great location right on York Beach. Rooms are accessible from the car park if you are on the ground floor. Room is very spacious and the bed was very comfortable. Bathroom a tad on the small side but shower was good. I would definitely stay here again no hesitation."

"Nice front staff and very clean hotel- looks fairly new! Comfortable mattress also! Would definitely recommend"

"Yes to all!"

"There were 2 terrible and nasty and rude young women with long blonde hair on arrival Wednesday the 29 of April and AGAIN when we left on Friday, May 1, 2026 at 11:38. Why don’t they have to wear name tags??? We were in room 342 (the SAME ROOM we stayed in May of 2025!) and could NOT GET HOT WATER!! When we complained at the desk, they sent someone up (AGAIN WITH NO NAME TAG or identification indicating he WORKED THERE!!) and told us in order to get hot water for a shower you have to run the water in the sink AND run the BATH water simultaneously for sometimes over 5 minutes!!! This was the SAME problem we encountered LAST YEAR!!!! No one has seen to this problem in a FULL YEAR???!!! The shower definitely needs an upgrade.. the tile on the walls is discolored and disgusting. I have had issues with 2 Hilton properties in New York in 2024 for almost the same reasons; sloppy, rude staff and FILTHY bathrooms. I will probably NEVER stay at a Hilton again as they have become comparable to a Motel 6, in my opinion. I will also send this to Ben Welsh Front office manager"

"What a perfect hotel from the parking, the balcony, huge closet, two suitcase stands, clean, to the comfortable beds. Little details that made the stay relaxing & enjoyable. Walking distance to shops, restaurants & the beach. Love it!"

"The room was clean, and everything went smoothly during my stay. The process was simple and uncomplicated. I would definitely stay here again and recommend it to others."

"Super clean place. Friendly staff. Will stay again."