Family Hotels & Resorts in Soto from NZ$157

"Beautiful resort!"

"Friendly staff, nearby everything, great bar and casino. The only down side was that there was no hot water for the whole stay due to plumbing issues so it was not pleasant to shower but they were aware of and reportedly actively working on it and something outside of their control. "

"Room #291 is the best!"

"Service was ok. The staff wasn’t accommodating to the car rental company bringing the car I rented"

"Amazing staff, very friendly and accommodating. We stayed in one of the 3 bedroom villa. Beautifully decorated and clean. "

"The sewer backed up in our room and I had to ask for our room to be changed. That should have been an automatic. The bathroom floor was flooded, poop in the shower. "

"A/C worked fine, cleanliness brelow average, evidence of black mold on ceiling. Toiletries were smallest quantities we have ever seen."

"Been staying there for many years, the rooms have always been cleaned on a daily basis, Lots of restaurants and stores in the area, really convenient for walking around. "

"The staff at this property was the BEST I have ever experienced. The property was horrific. I saw multiple roaches in my room. I went and told the manager and the upgraded me to an ocean view on the beach room were the door had a large crack in it and I was bitten by mosquitoes all night long. I attempted to contact Hyatt's corporate office which they didn't take down my number or email and we hot disconnected. When I called back they said I never called in to that number. Hyatt is the worst I have dealt with and as much as I travel I will never stay at there hotels. "