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"The room was damp, and moldy smelling. All the bedding was damp and wet. The pillows were visibly moldy and unclean. It was a struggle to get the staff to provide new and clean and dry bedding. There was no heat source in the room. The hot air blower provided was unusable as had electrical sparks during use. There was a light that flashed all night even though the power was switched off to the light. The manager and front desk staff only wanted us to leave so that they did not have to deal with our issues. We stayed one night, and moved to a different hotel. "

"nice service"

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."

"What a lovely authentic place!"

"Excellent Property and Staff / Management."

"Everything was good expect the location. The hotel is in a ramp and sometimes cabs don't come till the hotel or they are not allowed. With kid and luggages it is very inconvinient."

"Excellent service "

"Okay hotel, rooms are quite spacious, some with good views of the mountains in the distance. Quite close to the centre of Darjeeling on a busy road (to be fair all roads are busy there). The room we were in was a bit damp, this side of the hotel doesn't get sunlight at this time of year (December) so in this season it remains quite humid and therefore cold (there are enough blankets that you can sleep comfortably though) throughout the night and the day. Staff was nice but also sometimes too present, we got multiple calls in the room in the evenings to tell us that dinner was ready at the restaurant, even though we hadn't booked the restaurant or mentioned any plans to have dinner there."

"The property is very nice and clean. But, I did not like the staff behaviour, they don't listen to your problems at all."