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"Attentive team, Peaceful resort with great dining. Team members, First, and Oar from spa made our stay truly special. Would recommend to all. I am very picky with hotels and was happy with this pick."

"Everywhere was very clean! The main thing that stood out was how attentive the staff were! They genuinely cared about making it as best a stay as possible.they provided a taxi service very easily into the city on both days of the lantern festivals and it wasn’t any bother. They were all very welcoming and polite and I cannot praise the staff at this hotel more.!"

"This hotel experience is not reflective of the price and we checked out several days early as had quite simply had enough. It has the potential to be really good but it needs a lot of investment: main issues were: the shower in bathroom not fit for purpose, a cold trickle that did not improve throughout stay, pool looked cold and unclean - no guests used this throughout our time there. Breakfast was similarly cold and badly cooked/poor ingredients. The hotel is in the middle of nowhere (this is just an observation as not something that can be rectified) but this meant every trip out and back led to arguments with taxi drivers who wanted double the app set price as they didn’t think it worth their time otherwise. Everything is very dated. The atmosphere of the hotel was depressing, I saw just several other people sitting in silence eating their breakfasts, looking into the distance and I think, wondering like me, when their pain and suffering would be over. The hotel is not reflective of the pictures or the other reviews in my opinion so I would tread carefully when booking, "

"Breakfast was very good. The staff are hardworking and attempt well in speaking English."

"Your friendly staff, lovely relaxing setting "

"clean, quiet, staff friendly. satisfied with my stay and will visit again."

"A great hotel with great service."

"We booked the room with the private pool. The room is spacious and bright. The pool is kept at a great temperature and is surrounded by gorgeous greenery. The hotel offers transport to local attractions and they were always very eager to help. "

"Our stay at the Merchant Villa was very pleasant. The staff went above and beyond to ensure our stay was enjoyable. The property grounds are beautiful and we really enjoyed the on site wine bar, restaurant, and coffee shop. Upon checking out, we both received a gift bag with some good snacks. Thank you to all the staff at the Merchant Villa for making such a memorable stay!"