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"great hotel. clean and nice."

"Biggest Crown Plaza ever visited. Rooms were extra size. Staff was very friendly and hotel was clean."

"Great clean hotel"

"that’s a nice facility"

"出張で泊まりましたが、清潔感かつ施設に全く不備のない満足した施設です！ 気を付けておくのは周辺に食事する場所がほぼ無いので、コンビニなどで買っておくか済ませておくのが良さそうです！"

"Pleasant l stay at deluxe room. "

"Great facilities and great service. The room is very clean. Breakfast is also good. The best experience to me."

"Iso siisti huone."

"For a cheap style hotel located on the far outskirts of Hanoi it was surprisingly good. The rooms are large, air-conditioned and have two big double beds (hard matresses) and a small private bathroom (a bit run down but good hot water). Room even has a smart TV....but that's about it. Located in a very quiet street but very limited food options, especially after dark. We used it as a stop over from Cat Ba to SaPa which was ideal. Much better than the over populated and way too busy Hanoi Old...

"Tốt so với giá tiền. Sẽ quay lại"

"예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요"

"호텔 객실관리가 안되어 있습니다. 콘센트 불량으로 MP. 충전이 안되며 시설 노후로 세면대,욕조 등 호텔 관리가 안되어 있습니다. 직원은 친절 합니다."

"The room is spacious. Breakfast needs more variety."

"Good service & friendly staff ( specially housekeeping )"

"Great value and friendly, helpful staff!"

"レセプションスタッフの対応はよかったと思いますが、ベッドメイキングスタッフは対応が中途半端で、雑な対応でした。あと部屋にごみ箱がなかった（洗面台のみ設置）が残念でした。"

"Too far from hanoi. When we checked in, no front desk, just the guard who hardly speak English. Unable to turn on heater as no instructions when we got in later."