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"Friendly staff "

"The Cruise was an Amazing Experience. The Service, Food, Room, was Amazing. We had the VIP room and we were well looked after."

"Design, staff, facilities, views, everything about this hotel is pure luxury, from the moment you arrive to the moment you leave, they truly make you feel special. I have stayed in many 5 stars hotels and this is one of the best. "

"The staff was great, especially the folks in the lounge (Dat and the main bartender) breakfast was wonderful, dinner options were a little expensive but mostly pretty good. Spa was nice altho it would be nicer to have men and women allowed to use the same area as my partner and I were the only ones on each side and got kind of bored alone. Area around the space is beautiful and the temple on the mountain is unbelievable! Overall, it was a great stay"

"Staff were. Amazing Great food. Lovely chilled atmosphere "

"Beautiful cruise. "

"Wonderful trip"

"The trip was very memorable. Ms. Marceling, the coordinator, the cruise manager Mr. Bam and whole cruise team was very polite and done a lot of care. Room was nice with a gallery and great view. Food was also excellent. I Cant believe that Jain vegetarian food can be so nicely prepared by a Vietnam chef. Thanks to all again. "

"The staff were all amazing and easily the star of the trip. The ship was very nice and the food excellent. "

"It was past of our honeymoon trip. They are simply fantastic! Food is great, service is Amazing. Nothing more could be demanded."

"The staff are fabulous. They always had a smile and couldn't be friendlier. "

"This cruise was fantastic and a wonderful way to end our two weeks in Vietnam after busy sightseeing - Paradise Elegance is a beautiful boat, the food was incredible, staff could not do more for you and there was a great balance between excursions and time to relax. Highly recommend!"

"Tulip is almost brand new. Cabin is spacious and well designed. Facilities are good. Staff are all enthusiastic and extremely helpful. We had a wonderful trip."

"We had an amazing time on Rita Cruise, everything was well organised and Helen took care of us all time, she's been very helpfully and careering. If you can stay for 2 nights! The food was excellent and the drinks well priced and good!"

"The hotel was very impressive its a compliment to its staff n business that shows very high standards are easily achieved when you have everything in order daily well done "

"Big windows for an absolutely stunning view, a lovely little balcony and just an all over perfect room! Staff and service are both exceptional! One night was not enough, I wish I had stayed another!!"

"Great hotel, stayed here purely for the cruise around halong bay, and would definitely stay here again. had an amazing spa as a bonus. Highly recommend. "

"My husband and I recently enjoyed the Hera Grand Luxury Cruise on Halong Bay, and it was a magical experience! The beautiful wioden boat, with its elegant design, provided the perfect setting for our adventure. Our cabin was spacious, and the amenities were outstanding. A special mention goes to Minh, the cruise manager, who ensured that every detail was taken care of. His warmth and attentiveness made our stay even more enjoyable. The entire staff was incredibly kind and courteous. We highly...