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"Staff were friendly and helpful. Special thanks to Maria and Daniel at reception, who made us feel very welcomed. We were offered a free 90 minute spa and enjoyed it. We took a taxi from the airport to the hotel costing 20 euros, cheaper than what we were quoted by Uber. We managed to book the hotel shuttle back to the airport, costing 5 euros per person. Would have been better if the shuttle ran for a longer period of time instead of the very restricted time, and if the driver would help with the luggage. "

"Everything was really good. "

"Brilliant hotel: lovely building and cloister garden, excellent standard room and breakfast. Friendly staff. I would love to return!"

"Great hotel, excellent location. Staff are friendly"

"When you book with this site the website does not share your email or WhatsApp number so the hotel cannot contact you directly with check-in details. This is frustrating and made checking in more difficult. However, it was much better to deal with a person at the hotel rather than a virtual check-in, which we have had in the past which has terribly wrong. Hotels.com needs to adjust its communication policies."

"Staff were responsive to messages, polite, and friendly. "

"Everything was good, I did not eat in the hotel. But room was great"

"Friendly staff, comfortable, clean room"

"It was a very nice and clean hotel. Definitely unique looking building surrounded by convention center complex. the staffs were absolutely helpful and kind. A clean modern room with a big balcony equipped well. Bed and pillows were comfortable. It’s a bit far from Bergamo city center but easy access by tram or walk. Also it has a big parking garage so all types of car will fit. Can’t expect anyone, it was a wonderful stay."