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"Hot tub was not working properly "

"The room had bed bugs"

"Staff said breakfast not included. Bedding had stains. Carpet needed to be vacuumed better. Hairs in the tub. Vent in restroom ceiling was dirty. Definitely needed a better cleaning. We've stayed at Hiltons before so this was below the standards of other Hilton hotels. "

"The room is spacious and clean. The pool and hot tub is very nice. The only thing is that there was a wedding every night during our stay and we could not sleep because of the loud sound. "

"Overall, my stay was ok. The latch on my door was broken and the elevator didn’t work. "

"Nothing much around as restaurants. There are Japanese store near by but that’s about it. Hotel stuff were amazing and very friendly yet Hotel itself seems very outdated in HolidayInn standards. Just staying overnight is okay. "

"Wonderful place to stay. Located close to convention center and many restaurants. Our room was clean, comfortable and quiet. Staff was the best! Everone was great and Lisa the manager was incredible and went above and beyond to accommodate us and make our stay wonderful! She is the best!"

"The beds were small, but the rooms were spacious and clean. The staff members were exceptionally nice. There was a variety of breakfast items to choose from and everything tasted great. We will definitely stay there again. "

"Convenient location, quiet and easy free parking made this a great place to stay while visiting family in Arlington Heights. "