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"Perfect. "

"Possibly the nicest hotel I have ever stayed in. The facilities and the grounds are exquisite and the staff are above and beyond. The restaurant serves some of the most delicious food I have ever eaten."

"Should have automatic access to sauna and spa given it’s a spa hotel only access is if you have a treatment for 30 mins and if over they charge you on top of having already paid for a premium treatment "

"Lovely welcome, polite staff. We had a room upgrade to a sea view which was nice. Breakfast was plentiful but as it was end of season the bread rolls and croissants were very dry. The fruit had swarms of fruit flies so we decided not to bother, but there were other options. The pool area looked nice and clean with lots of seating options. It was very quiet, possibly we were there on their last open weekend, not sure. Sound proofing wasn’t good In the bedroom, we could hear a man talking loudly either in the next room or in the corridor around midnight. I’m sure that in the height of the season it is a very different experience. Having said that the beds were comfortable and there was plenty of hot water. We don’t think it merits the 5* rating. "

"Stayed at NIKO for a long weekend in mid October - we had the BEST weather (sunny and warm but not too hot) and really enjoyed our time there. The views are just stunning (definitely recommend sea-view rooms). Great service and attention to detail. Breakfast buffet is excellent and all hotel staff from reception to bar/restaurant are incredibly nice and helpful. Thanks in particular to Manos, the night receptionist for being so helpful and welcoming when I arrived so early in the morning!"

"Excellent place. Amazing food (actually too good). Nice staff. Only downer is a 100 euro "climate crisis tax" slapped on your bill at the end. If you're going to obligatorily add 100 euros to a bill. You should say this at the time of booking. When do we draw the line on this? A "water crisis tax" of 20,000 euros slapped on a check out bill? I realise it's not all their fault. But more could be done."

"Breakfast was more Holiday Inn express standard Room faced a busy road and outside entrance so extremely noisy . Not shown on website or when booking. Rooms were barely serviced Pools have amazing view but be warned are not heated . Indoor pool is pretty cold also most people got out immediately . Nice sauna though"

"The complex was newly refurbished with a new pool area. Rooms were immaculate and well provisioned. Service was excellent from all staff. The only disappointment was that one restaurant was closed and the one that was open was buffet style. We were B&B only but paid to go to restaurant on first evening. The choice was quite limited and a little disappointing. We walked into the nearby (30min casual walk) and ate there in the wide choice of restaurants for the rest of the stay. Buffet style Breakfast was good though. "

"The Old Pomegranate House was an enchanting place to stay. Views of the bay, beautiful sunsets and a cozy, well appointed, clean space to call home. Perfectly located to explore Eastern Crete. Recommendations from our hosts were detailed and really enhanced our trip. They also left us delicious feta, and local tomatoes and cucumbers- we feasted on these for breakfast our entire stay. We hope to return some day! "