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Reviews of Red Rock Inn

2 out of 5
Red Rock Inn
4208 W 41st St, Sioux Falls, SD

Reviews

5.4
Rating 10 - Excellent. 32 out of 308 reviews" "
Rating 8 - Good. 62 out of 308 reviews" "
Rating 6 - Okay. 56 out of 308 reviews" "
Rating 4 - Poor. 68 out of 308 reviews" "
Rating 2 - Terrible. 90 out of 308 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

3.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rob

Business traveller
Upon getting ready for bed, I noticed bed bugs in the room. I was so disgusted, I let management know I would not be staying and wanted a refund. As of now, they denied my refund and are still open today. Public health violations everywhere
Stayed 1 night in Feb 2024

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was gross and smelled
Stayed 1 night in Aug 2023

4/10 Poor

Robert

Disliked: Property conditions & facilities
This place should rent by the hour, if you know what I mean. Stark rooms. The bathrooms look like they were last done in the 50s. Was OK on cleanliness but this is below no frills. If you have an option to go somewhere else you should do so. The lobby was all tore up, and the carpets were dirty.
Stayed 1 night in Aug 2023

8/10 Good

Ronald

Stayed 1 night in Aug 2023

4/10 Poor

Regina

Business traveller
Disliked: Cleanliness, property conditions & facilities
The property had bike chains of some sort around the door. No amenities. No breakfast. No coffee. Nothing. The towels were dirty looking. Construction all around the hotel. Smell of pot permeating throughout the hallway
Stayed 1 night in Jun 2023
Response from GM on 21 Jun 2023
We are sorry to hear that your recent stay with us did not meet your expectations.We apologize for any inconvenience caused by the bike chains around the door, which were put in place for security reasons. We understand that this may have been an inconvenience for you, and we will take your feedback into consideration as we continue to improve our security measures.Regarding the lack of amenities, we apologize for any confusion. We do not offer breakfast, as this is not advertised as part of our hotel's amenities. However, we do offer other coffee that is put out at 8:30am each morning, maybe you left before that time.We are sorry to hear that the towels were not up to our usual standards. We take cleanliness very seriously and will investigate this matter further to ensure that our towels are properly cleaned and maintained.We apologize for any inconvenience caused by the construction around the hotel. Unfortunately, this is something that is beyond our control, and we are doing our best to minimize the impact it has on our guest.Regarding the smell of pot, we do not condone the use of illegal substances on our property. We will investigate this matter further and take appropriate action to ensure that our guests have a comfortable and safe stay.We appreciate your feedback and hope that you will give us another chance to provide you with a better experience in the future.Sincerely,Hotel Management

8/10 Good

Calvin

Travelled with partner
Liked: Cleanliness, staff & service
Just went for the cheapest stay in town on Expedia because we needed a place to stay for the night. Definitely cheap. Was what we were expecting. Slept great!
Stayed 1 night in Jun 2023
Response from GM on 21 Jun 2023
Dear Calvin,Thank you for taking the time to share your positive experience with us. We are glad to hear that you found our hotel to be a great value and that you were able to get a good night's sleep during your stay.We strive to provide our guests with a comfortable and affordable stay, and we are happy to hear that we were able to meet your expectations. We appreciate your business and hope to have the opportunity to welcome you back in the future.Thank you again for your kind words and for choosing to stay with us.Sincerely,Hotel Management

2/10 Terrible

Logan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
From gang members in the hallway to children running around all night, this is not the place to be. They should have paid me and gave me a couple guns to sleep with
Stayed 1 night in Jun 2023
Response from GM on 21 Jun 2023
Dear Logan, We are sorry to hear that your recent stay with us did not meet your expectations. We take all feedback seriously and we apologize for any disturbance caused by other guests during your stay.We strive to provide a safe and comfortable environment for all of our guests and we are disappointed to hear that we fell short in this regard. We will be sure to address these issues with our staff to ensure that we are doing everything we can to maintain a peaceful and secure atmosphere.Sincerely,Hotel Management

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Last resort stay
Place is so outdate. Carpet stain and terrible. Dont look like much maintenance done. Poor parking area and space to get around with vehichle.pop machines dont work. Security doors dont lock. Anyone could get in the premises..
Stayed 1 night in Mar 2023

6/10 Okay

Rodrigo

It looked like a run down motel
Stayed 1 night in Feb 2023

2/10 Terrible

Chad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and omg
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Our non-smoking room absolutely reeked of smoked. The queen bed was only a double. The hot tub, pool, and free breakfast were closed. Wish we would’ve paid extra to stay somewhere decent.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2021

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

SHELDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

SHELDON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

SHELDON

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
WOULD NOT RECOMMEND!
This hotel was disgusting. It smelled and when I got into the room, my bare feet stuck to the carpet. Had to cancel my stay and find a different hotel.
Stayed 1 night in Aug 2020

4/10 Poor

Denise

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Robert

Stayed 4 nights in May 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the parking lot had huge pot holes and many of them you couldnt park by your room and there wasnt alot of parking either the the doors i used had tape over the door so anyone could walk in without a key there was always people by doors smoking and just hanging out there were there were also cars parked that were undriveable in current condition the hallways looked clean until you got closer same with the room but could be just age def would not even touch the shower curtain let alone take a shower only 1 lock on door (deadbolt) no alarm clock radio i have never seen that before had to go to 3 dif stores to buy a can of disenfectant before i sat in chair or bed i understand whats going on today (corona) but def i believe would not have made a difference o and no ice machine and the main thing was my security i did not feel safe i truely felt like i was being watched and looked on as prey for being robbed by the loitering people by the doors they just didnt go out for a smoke they hungout there i stayed in my car alot and moved it at least 4 times have never ever felt that way anywhere it was so much so that i really thought that the check in clerk might be involved i just didnt know there was always people in the office and when someone would check in they would leave but then go back in after the guests would leave of course thats just speculation but i did feel that way i just didnt feel safe at all
Stayed 1 night in May 2020

2/10 Terrible

John

Liked: Staff & service
Disliked: Property conditions & facilities
No privacy
This place is showing it's age. It is in bad shape and has become an extended stay hotel offering monthly rates. My big issue was the condition of my room. My door did not fit properly. Specifically, my door was too small for the door frame. There was a half inch gap between the door and the frame. People could see into my room!
Stayed 2 nights in Apr 2020

8/10 Good

Verified traveller

Travelled with partner
Disliked: Amenities
The hot tub was closed...The room was nice size and had a refrigerator and microwave and nice bed..
Stayed 1 night in Mar 2020

8/10 Good

Whitney

Business traveller
Liked: Cleanliness, staff & service
You get what you pay for
The staff was great and did their best. It was alright for the price. But I did have a few issues with my door keys not working. The hot tub was only useable about 30% of the times that I tried to use it. And the shower in my room was like a tiny trickle of water, not very efficient. It's a decent place for a short stay but I wouldnt do it for a 9 day trip like i did again unless it was the only affordable option
Stayed 10 nights in Feb 2020

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
There were water stains in the bedroom all about the bed from I'm assuming a previous water spill the bed was close to be a king size and it was a double and when I went to the front counter to talk about certain things they just treated me like I didn't matter
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

4/10 Poor

Garnet, Sioux City,Iowa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice. Shower was way too small and water pressure wasn't great. Breakfast was not stocked enough and not the cleanest.
Stayed 1 night in Jan 2020

6/10 Okay

Warren

Liked: Cleanliness, staff & service
Clean, not bad. Little noisy, walls were thin.
Stayed 1 night in Jan 2020
Response from FD - RA on 16 Jan 2020
Thank you for the review. We hope that you will stay with us again.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from FD - RA on 16 Jan 2020
Thank you for your feedback we appreciate your time and hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from FD - RA on 16 Jan 2020
Thank you for your review.

4/10 Poor

Dylan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from FD - RA on 16 Jan 2020
Thank you for your feedback we appreciate your time and hope that you will try us again in the future.

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019
Response from FD -RA on 16 Jan 2020
Thank you for your feedback.

8/10 Good

Mike, Neola

Business traveller
Liked: Cleanliness, amenities
Place to sleep, clean, but old, kept up fairly well, breakfast not like large chain hotels, but didnt expect that. Good home cooking restaurant next door. Excellent pool and hot tub, enjoyed my stay.
Stayed 1 night in Nov 2019
Response from FD - RA on 16 Jan 2020
Dear Mike, We are very pleased to hear that you enjoyed your stay at the Red Rock Inn, Sioux Falls. So glad that you were able to enjoy our pool and hot tub. We look forward to seeing you again.

10/10 Excellent

William

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was in rough shape. The outlet cover was broken in half, as was another cover in the bathroom. The room smelled like chlorine and the pillows had a terrible smell as well. Ended up leaving 5 minutes after Check in
Stayed 1 night in Nov 2019

6/10 Okay

Gwen

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and way to overpriced for the conditions
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Busted up
Not sure what room they pictured, but mine was NOT even close to that. Headboard was scratched up, the walls had peeling paint, the door had obviously been pried open numerous times and outlet plated broken off, and the security chain had been busted off I counted 4x.
Stayed 1 night in Oct 2019

2/10 Terrible

Whitney L.

Disliked: Cleanliness
Red roof disappointment!
This property is not at ALL as pictured or described online! It’s very run down, there was a drunk girl slumped in the hallway, and the carpet had not been vacuumed in our room. The wifi didn’t work and it looked like someone had punched the screen! Would not recommend this property to anyone!!

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
First off the staff is extremely rude.. Second they dont communicate with the next worker Thrid they tell you one thing and then tell you the opposite Forth.. gave a room key to a guy who was not on the papers.. we had no males on our list. T Fifth... they try to find an excuse not to give a deposit back..
Stayed 1 night in Oct 2019