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Reviews of ibis Sion Hotel

3 out of 5
ibis Sion Hotel
Avenue Grand Champsec 21, Sion, VS

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 338 reviews" "
Rating 8 - Good. 182 out of 338 reviews" "
Rating 6 - Okay. 51 out of 338 reviews" "
Rating 4 - Poor. 18 out of 338 reviews" "
Rating 2 - Terrible. 4 out of 338 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Marion

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning hasn’t been working on 3 nights out of 4 with daily temperatures reaching 27degrees Celsius, and very noisy road nearby so not ideal to keep windows open. There was an overheat message on the device. First night was just fine, second night we were told at reception to turn it off then on again after 15’ (it was off when we arrived) obviously didn’t change a thing. Third night, reception lady said it was forbidden by city of Sion to turn on before end may (which isn’t true, she just didn’t want to help, and mentioned she didn’t mind us doing a bad review for the property, we were « welcome to do so » 4th night the reception lady said she would send someone from the technical service, never did. Awful service overall, property really getting old, and cleanliness also to be improved. We won’t come back.
Stayed 4 nights in May 2024
Response from Marika - Front Desk Ibis Sion on 19 May 2024
Dear Marion,Thank you for taking time to share your experience regarding your recent stay at Ibis Hotel in Sion.We are sincerely sorry to hear that your stay didn't meet your expectations.Regarding the noise, we understand how disruptive this can be.Unfortunately, our central location can sometimes lead to noise disturbances. We're continually working to minimize this inconvenience and exploring solutions to improve the soundproofing of our rooms.We're also sorry to learn that you found our building insufficiently clean. Cleanliness is a priority for us and we've immediately shared your feedback with our housekeeping team.Lastly, we regret that you perceived our reception staff as inefficient. We take the quality of our customers service very seriously and will be reinforcing our training to ensure every guest feels well welcomed and well served.We hope you'll give us another chance to provide you with a mush better experience during your next visit.Kind Regards,

2/10 Terrible

Oleksandra

Stayed 2 nights in Dec 2023

6/10 Okay

Jason

Travelled with partner
Liked: Staff & service
Basic, but quiet. A/C wouldn't go lower than 21.8 degrees. Had to leave window open to be the heat.
Stayed 1 night in Oct 2023
Response from Flavio Gomes - General Manager on 6 Nov 2023
Thank you for your comments, they are valuable and show us the way to meet the daily challenges of our profession.Our recently renovated rooms are indeed very functional. However, we are sorry that the temperature did not suit you, all our rooms are equipped with a radiator and air conditioning. During your next stay, we would be delighted to learn about this early so that we can provide you with better quality nights.Sincerely,

10/10 Excellent

Gaetri

Liked: Cleanliness, staff & service, property conditions & facilities
Room and the entire hotel was clean. Food was awesome.
Stayed 4 nights in Jun 2023
Response from Flavio Gomes - General Manager on 27 Jun 2023
Thank you for sharing your important feelings after your stay at our property.It is a great pleasure to read your compliments and we are delighted that you were seduced by the cleanliness of the hotel, our teams and our cuisine. We look forward to welcoming you back to Sion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up to the standard of other Ibis hotels I have stayed at. Reliable for good value for money. he reception was helpful an load me an electrical adaptor which was very useful for a short stay in Switzerland.
Stayed 2 nights in May 2023
Response from Flavio Gomes - General Manager on 27 Jun 2023
What a pleasure to read your review of our establishment. We are delighted that you enjoyed your stay at our hotel. We look forward to your next visit!Kind regards

8/10 Good

Pek Ling

Stayed 2 nights in Dec 2022
Response from Flavio Gomes on 17 Feb 2023
Dear Pek Ling, Thank you for the rate :)Best regards,

10/10 Excellent

Jean Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Amy

Stayed 1 night in Jul 2022

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sion, Valais
Helpful and friendly check-in. Lovely, quirky and modern decor. Very comfy bed and medium-soft pillows. Delicious food in the restaurant and the chef kindly adapted a dish to my food allergies. Staff very helpful and friendly.
Stayed 1 night in Jan 2022
Response from Ibis Sion Team on 5 Feb 2022
Good Morning, We very much appreciate your comments regarding your stay at Ibis Sion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Evangelos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This place is definitely value for money. Only a short trip (30mins from Crans Montana) and close to the airport
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of parking places, near the motorway exit , walking distance to Sion centre and train station. Near the stadium.
Stayed 2 nights in Aug 2019

8/10 Good

Satish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean hotel. Close to town.
Stayed 1 night in Aug 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Sion
It was close to the venue I was going to, so it was convenient for us anyway. Some staffs could not speak English, but we managed somehow!
Stayed 2 nights in Jul 2019
Response from MARCIA on 17 Jul 2019
Hello and thank you for your comment! We will be happy to share it with our team! We take this opportunity to inform you that we have already renovated our rooms with air conditioning and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Do not lose the thread, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
clean, comfy, good restaurant, friendly staff, good loxation. Noise transparency is high - you can hear the conversation next door. Some renovation work ongoing.
Stayed 5 nights in Apr 2019
Response from Ibis Sion staff on 1 May 2019
Hello and thank you for your comment! We will be happy to share it with our team! We take this opportunity to inform you that we have already renovated 24 of our rooms and our IBIS in Valais will be soon totally new! Our restaurant has recently received more the label "homemade" :)! The bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Do not lose the thread, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

8/10 Good

Finbarr

Liked: Cleanliness, staff & service, property conditions & facilities
Ibis Sion, CH
Simple 2 star hotel, friendly helpful staff. Food pretty good.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Room comfort
Not a horrible place, but far from perfect.
I can de with a dated hotel, and I don’t need much. My main issues here are ones that could be easily solved: 1) construction on the building was happening adjacent to our room and was unbelievably loud. 2) they could easily make the room a little more livable if they invested the 20 bucks to add a hot water pot and some cups. Instead, you have to walk to the service desk, ask for hot water and then carry a cup of hot water back up the stairs. The location is okay, not within walking distance of the main town area, but near a pretty cool brewery. The hotel itself is pretty dated and 80s looking, exceedingly average in terms of comfort. The stairwell, however, smells bad. Not a horrible place, but far from perfect. Especially because some of the problems could be fixed with a little attention.
Stayed 2 nights in Dec 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from A SAMUELI on 20 Nov 2018
Bonjour et merci pour votre commentaire! Nous serons heureux de le partager avec notre équipe! Nous en profitons pour vous signaler que nous avons commencé les travaux de rénovation dans les chambres et notre IBIS en Valais sera bientôt tout neuf! Notre restaurant a récemment reçu en plus le label « fait maison » :)! Les vélos sont arrivés à IBIS SION…visitez la ville gratuitement depuis l’hôtel ou profitez de la piste cyclable qui vous permettra de parcourir le Rhône et découvrir les vignobles valaisans… Ne perdez pas le fil, likez notre page facebook IBIS SION ! A bientôt! Le Team Ibis Sion

10/10 Excellent

Roy, Angus Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a good 20 minute walk from station. Facilities, staff and good were all very good. Sion is a lovely location although it can get seriously hot! Would recommend this hotel.
Stayed 3 nights in Aug 2018
Response from A SAMUELI on 30 Aug 2018
Hello and thank you for your review! We will be happy to share it with our team! We take this opportunity to inform you that we have started the renovation work in our rooms and our IBIS in Valais will soon be brand new! Our restaurant has recently received in addition the label "homemade" :)! Bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Stay in touch, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

8/10 Good

James, Shepherdsville, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was a little further from the town center than I realized. But it was clean and the staff was great. It was a twenty minute walk into the city, But it was easy and safe. We were there on a Sunday, so restaurant and transportation was limited. (Something to note if traveling, on Sundays town is pretty much shutdown). Also no A/C, normally not an issue, But it was 86 on this date.
Stayed 1 night in Aug 2018
Response from A SAMUELI on 30 Aug 2018
Hello and thank you for your review! We will be happy to share it with our team! We take this opportunity to inform you that we have started the renovation work in our rooms and our IBIS in Valais will soon be brand new! Our restaurant has recently received in addition the label "homemade" :)! To go to the center we offer free tickets for the bus or bikes..Bikes have arrived at IBIS SION ... visit the city for free from the hotel or enjoy the bike path that will allow you to travel the Rhone and discover the vineyards of Valais ... Stay in touch, like our facebook page IBIS SION! See you soon! The Ibis Sion Team

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel to pass only a day or two
I booked two rooms for my family to pass New years eve because it was close to our friends house. Its located in Sion which is a nice village.. Its a small room , with confortable beds. Its an hotel to pass very few days because there is little place to put your things in. I recommend to get a room that does not face the street so it won't be noisy. i di not have breakfast so i can not say anything about the food. The night we came in , some thief came in and robbed the reception. The bathroom is well illuminated, Need to put a small mirror for the ladies to put their make up and need to have tissue paper. the rest is ok .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a reasonable price
The hotel is easy to find i.e just off the motorway, clean, parking, friendly staff, and close to the town if you have a car or do not mind walking 20 to 30 minutes.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice home away from my home
I liked the size and comfort of the bed, cleanliness of the bathroom and the working table. Staff were cheerful and ready to serve. However, I found the room a bit cold. I would have loved the provision of water in a bottle and a bigger glass for drinking.

4/10 Poor

Valerie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
rooms really small. We could hear the people next to us coughing, and talking on their cell phone.Breakfast nothing special.Not in a walking distance to the city.....

8/10 Good

Yvonne, Rossendale, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
After a bad skiing accident, my son was in the hospital only a few minutes walk away. The Ibis was perfect for location, the staff were tremendously helpful and the bed, very comfortable. I had one less thing to worry about and a very stressful week was made more bearable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely services, very comfortable and reasonable cost . However poor bus services to the city center

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Flight Crew
Flight crew stayed here, comfortable night's sleep

4/10 Poor

LSS, France

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortaqble room
The day was hot, and the room hotter - no air conditioning or even a fan. And there was no chair in the room, and even in the lobby the chairs were extremely uncomfortable. We left without staying the night.

8/10 Good

Angus, Lugano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
Everything that can be expected from the Ibis brand.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure to stay in.
These Ibis hotels are a pleasure to stay in. Everything at Sion Est was squeaky clean and seemed to be brand new. As usual the staff were friendly, helpfull and mutilingual. The hotel was close to the highway and a fifteen minute walk into town, use the two hilltop castles to orientate yourself. The hotel has a very pleasant restaurant with outside seating which encouragingly seemed to be popular with the locals. The only problem was that due to the exchange rate at the time of writing everything was twice the price of that in Italy and France. C'est la vie.

4/10 Poor

Margo L

Liked: Cleanliness, staff & service
Too hot and noisy
The hotel is no frills with a price to match. Unfortunately, it has no air conditioning and there is a lot of street noise through the open windows. It's not located within walking distance to downtown and the surrounding neighborhood had nothing to recommend it. I would not stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ibis, Sion
We chose this hotel for its proximity to Sion airport. We did not have a car and had to walk back to town for an evening meal, this took about 30 minutes but was not unpleasant. The staff were helpful, the rooms clean and the breakfast excellent. We would stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis sion est
Exactly as you expect really. Clean, nice room, friendly service, cheap compared to other hotels in the area. Not really within walking distance of sion though, so probably not suitable if you dont have a car.

8/10 Good

Mohammed, United Kingdom

Liked: Cleanliness, staff & service, room comfort
Ibis Sion East
The hotel was comfortable, well prices, provided good service, but minimalistic as could be expected for the price paid. If the hotel is used for the sleepover, then it is perfect, but if one intends to spend some tine there then it is a bit basic.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bill, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Ibis it what it is
Staying at an Ibis is similar to staying at a Super 8 in the U.S. The price is good, the breakfast is good, the room is small but clean, the bathroom functions well, but it's not fancy at all. If you know this and it meets your needs, the the Ibis in Sion is fine. I would stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kenneth, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Sion Est = very good
Easily found, a comfortable room, delicious food at the restaurant on the main floor. Very friendly staff.

8/10 Good

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uitstekende prijs kwaliteit verhouding
Stayed 1 night in May 2024
Response from Marika - Front Desk Ibis Sion on 19 May 2024
Dear Brenda,We very much appreciate your comments regarding your stay at the ibis Sion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzaufenthalt
Es war ein Aufenthalt von 1 Nacht. Das Frühstück war nicht schlecht, aber es gibt immer Raum für Verbesserungen für den Preis, den man dafür bezahlt. Das Hotelpersonal war immer sehr freundlich und zuvorkommend.
Stayed 1 night in Feb 2024

4/10 Poor

Simon

Stayed 1 night in Feb 2024

8/10 Good

Eddy

Liked: Staff & service, property conditions & facilities, room comfort
Efficiënt goed hotel voor kort verblijf.
Efficiënt hotel voor kort verblijf. Vriendelijk personeel. Goed ontbijt. Wel betalende parking. Mocht iets beter gepoetst zijn.
Stayed 1 night in Jan 2024

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Aline

Stayed 3 nights in Oct 2023
Response from Flavio Gomes - Directeur on 7 Nov 2023
Whoaou Aline! Quelle super note. Merci de votre retour et merci de votre confiance. Nous avons hâte de vous revoir.