Sint Michiel Apart Hotels

"We had an ocean view room which was super. The room was cleaned every day and additional water was left for us. All the staff were friendly and helpful. "

"Yes"

"Loved the island. Our hotel was good but could use improvements. First impressions not good. No help at the front desk upon arrival, unfriendly staff, nothing about the property explained, not the activities, where things are, nothing. A bell Hop finally helped us to the room. Again nothing was explained by him either. Thank god we are pretty smart people so we figured things out on our own."

"Reservations were made for us to be picked up at the airport by 24/7 car service, and we had to wait as they had to look for our information when reservation was made a week before for car service. The resort was clean, some of the ladies at the front provided awesome service Like Danyella. The website needs to state a car is mandatory for the resort. We did not have a car and had a breakfast package included in our package and did not have any way of getting to the location or beach which was like 5 minutes by car. It was never mentioned or reiterated by the lady that checked us in (Gilly) When we ask to be picked up to go to the beach or to have breakfast, we received push back stating only if someone is available and it's not guaranteed like if we was bothering them. We had to hire a driver to come on the resort to take us to the beach and restaurant on the resort, even the driver stated it does not make sense to pay when its free for them to take you. I ask for a refund for my breakfast package we had two more days left and th when we saw a shift in the ladies at the front being extra nice. The staff and bar members tended to the white people before they tended to us and that is not a good way of treating people. Our last day there we did not have breakfast/ Everyone should be treated fairly, and we did not receive that from Blue Bay Curacao Gold and Resort outside of that the Villa was beautiful. Overall, I will not be visiting this place again. "

"The resort was exactly as expected and more! Loved the vibe of our non-luxury suite, walking out to our outdoor patio for coffee, relaxing on a bed by the pool, so many beautiful plants, birds, and a beautiful iguana “Iggy” who loved sunning himself in the afternoon! The restaurants, bars, beach area and the little shop by the beach area were great! But the best part of our entire stay was the staff! Everyone and I mean everyone was kind, welcoming, engaged in conversations and were always hoping we were enjoying our stay. The front desk staff were always helpful, especially Mayron who went above and beyond to get my husbands cell phone back to him after we realized when we were at the airport that it was left behind! And the maid that cleaned our room every day, she was always bright and cheery and always did an excellent job!! We have traveled a great deal. Many resorts aim to please and are polite. But we could definitely say the people at the Kontiki were authentic and genuinely kind! We could not ask for a better place to stay and will definitely come back and recommend to others!!!! 💗💗💗"

"Hire more employees to get guests checked in. We had to wait an hour and 20 minutes after the check-in time of 4 PM to get into our room."

"Super friendly stuff. The room location was perfect: right next to the pool and the beach, walking distance to shopping center and Downtown. The food is amazing! We truly had a great time!"

"Overall, the property is well-maintained. Buffet has lots of international offerings, but the quality is ok. When booking restaurants on premises, the food portions are extremely small. Even with a party of 6, at the barbecue they served us one plate, that's all you could get. It came with one 1/4 piece of corn on the cob, 6 ribs. Requests for more were always acknowledged but never delivered. Lost hot water for several days in the rooms. Bartenders, hit or miss, some were very attentive when tipped, others were more interested in joking with each other, and often I or others were ignored. In one case, a couple sitting at the pool bar asked if they could get some service; they were told to get up and wait in line, then mocked by all the bartenders. Management was non-existent; it seemed most bars were managed by young adults who were more interested in serving locals on day passes than the full-paying guests. Suggest that a review of management practices, with more management on site to see guest experiences. Sad that none of the couples we traveled with will be back or recommend to others. This is a short list. If I owned this hotel, I would be horrified at what is happening."

"Nice location closed to the best beach of the area and great restaurants. But the best are the people, Zandra, Quincy and many others that always make me feel home. Thank you!"