Located in Changi neighbourhood, The Haven by JetQuay is connected to the airport. Jewel Changi Airport and Orchard Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit East Coast Park and Gardens by the Bay. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Marina Bay Street Circuit. Visit our Singapore travel guide
The Haven by JetQuay provides amenities, such as a 24-hour business centre and a snack bar/deli. Guests can connect to free in-room WiFi.
Additional perks include:
Express check-out, coffee/tea in reception and smoke-free property
A 24-hour front desk, a TV in reception and a computer station
Meeting rooms, concierge services and free newspapers
Room features
All guest rooms at The Haven by JetQuay boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
More
Built in 2014
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Detached private bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Entertainment
LED TV with cable channels
Food and drink
Free bottled water
More
Air conditioning
Living room
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located on Level 1, Terminal 3 Arrival Hall. Guests arriving on an inbound flight or in transit must clear baggage claim and pass through immigration control before proceeding to the lounge. To reach the property from Terminal 1 or 2, guests should board the sky train located in the public area of the departure hall to Terminal 3. Or, guests can walk from Terminal 2 to Terminal 3 via the mezzanine-level bridge above the MRT station.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass must be presented upon check-in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Frequently asked questions
Is The Haven by JetQuay pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Haven by JetQuay?
This property doesn't offer parking.
What time is check-in at The Haven by JetQuay?
Check-in begins at 3:00 PM.
What time is check-out at The Haven by JetQuay?
Checkout is at noon.
Where is The Haven by JetQuay located?
Located in Changi, this hotel is within 1 mile (2 km) of Jewel Changi Airport and Slide @ T3. Changi Business Park and Changi City Point are also within 6 miles (10 km). Changi Airport Station is only a 2-minute walk and A South Station is 7 minutes.
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