Peninsula Excelsior Hotel

clean facility greatt location good food around this area polite employee convenient to travel any locations

I chose this property because I had appointments right next door so the location was perfect for me. The surrounding area is also quite nice. Funan Mall is right next door which is very convenient with food and shopping. But the appearance of the property seems old. The room wasn't very clean. There were stains on the glasses and spoons. Bathroom fixtures were very old. But the room was very roomy. Room service was very so-so. The food neither looked appetizing nor tasted good. When I left the hotel, I asked the concierge to help me get a taxi. All he did was show me where the taxi rank was and asked me to wait there. The taxi rank was a little away from the hotel front door. Taxis need to drive through the hotel driveway to get to the taxi rank. As there were two huge tour buses waiting to load on the driveway, taxis could not drive through the driveway to pick me up. Also, oncoming taxis would not be able to see that someone was waiting at the taxi rank because the two huge buses blocked the waiting passenger. I had to step off the curb and onto the road to wave down my own taxi. It didn't take long. But I think it was the concierge's job to help me get a taxi.