Whilst Philippe Starke did a great job with the design of the room, the stay in its entirety left so, so, so much to be desired. The service was nothing but abysmal and the night shift staff including the duty manager had an aggressive stance and this did not improve in the morning where there were no friendly greetings aside from the housekeeper when we were checking out. Despite checking in later at night, we were allocated a room that had sewage smells emanating from the toilet, the shower stall floor was wet before we even used it along with the flush being wet (which gives an impression that the room was used prior to check-in). We weren’t informed that breakfast was for one only and got a rude shock the next morning when we were confronted by a Chinese staff who didn’t seem to understand us and we, her. The “ala carte buffet” spread was pathetic, and hygiene practices were not observed yet the hotel has the audacity to charge $30 for the additional person. Given that the hotel isn’t a relic, you would expect better maintenance but there was a chunk of wall missing at the bottom of the wall near the wardrobe by the entrance. The tv remote’s battery was low and be warned that the hotel does not provide chargers and you’re expected to go up and down multiple times to have them charge your phone at the front desk where you might get into an argument with the night shift DM about using safe-entry to check in and out like it’s a shopping mall when the phone’s with them.