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Hotel Bencoolen@Hong Kong Street

4.0 star property
Hotel with free parking, 6-minute walk to Raffles Place

Choose dates to view prices

Located near Raffles Place and Merlion, Hotel Bencoolen@Hong Kong Street offers a sophisticated retreat with an outdoor pool and peaceful garden terrace. Travelers appreciate amenities like dry cleaning, in-room WiFi, luggage storage, and a secure front-desk safe.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Room

  • Sleeps 2

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing)

Executive Premier King (New Wing)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Minibar
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Highlights

Garden
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
2 bathrooms
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Executive King (New Wing)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Executive King (New Wing)

  • Sleeps 2

View all photos for Loft

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Loft

  • Sleeps 3

Deluxe Superior Queen (New Wing)

  • Sleeps 2

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Queen Room

  • Sleeps 2

View all photos for Premier Garden Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Garden Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive King Room

  • Sleeps 2

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About the area

Map
47 Hongkong Street, Singapore, 059685

What's nearby

  • Raffles Place - 5 min walk - 0.5 km
  • Merlion - 8 min walk - 0.7 km
  • Orchard Road - 2 min drive - 2.3 km
  • Marina Bay Sands Casino - 3 min drive - 2.3 km
  • Marina Bay Sands Skypark - 3 min drive - 2.3 km

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Singapore (XSP-Seletar) - 23 min drive

Restaurants

  • ‪Un-Yang-Kor-Dai - ‬1 min walk
  • ‪Punch - ‬1 min walk
  • ‪Dawn - ‬1 min walk
  • ‪Neon Pigeon - ‬1 min walk
  • ‪Co Chung - Authentic taste of Vietnam @Boat Quay - ‬3 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Upscale hotel near Bugis Street Shopping District
Close to Raffles Place and Merlion, Hotel Bencoolen@Hong Kong Street provides a terrace, a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A front desk safe, smoke-free property and concierge services
  • Coffee/tea in reception, a lift and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Bencoolen@Hong Kong Street include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Free toiletries and hairdryers
  • Electric kettles, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

Does Hotel Bencoolen@Hong Kong Street have a pool?

Yes, this property has an outdoor pool.

Is Hotel Bencoolen@Hong Kong Street pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bencoolen@Hong Kong Street ?

Self-parking is free at this property.

What time is check-in at Hotel Bencoolen@Hong Kong Street ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Bencoolen@Hong Kong Street ?

Checkout is at noon.

Where is Hotel Bencoolen@Hong Kong Street located?

Located in Downtown Singapore, this hotel is within a 10-minute walk of Clarke Quay Central and Raffles Place. Merlion and Bugis Street Shopping District are also within 15 minutes. Clarke Quay Station is only a 4-minute walk and Raffles Place Station is 8 minutes.

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Reviews

Hotel Bencoolen@Hong Kong Street Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 409 out of 1002 reviews
Rating 8 - Good. 406 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

4/10 Poor

Chin

Disliked: Cleanliness, amenities, property conditions & facilities
Not as expected room is dirty
Stayed 2 nights in Sep 2025

8/10 Good

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The rooms are very small. But they are very clean and have all you need. The wifi was really bad which was the biggest issue. If you don't mind small, and can find wifi somewhere else, the hotel is great. Staff was very kind, location is great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Shunjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also have breakfast in a convenient location
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were great!
Stayed 9 nights in Jun 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect.
Stayed 3 nights in Jun 2024

10/10 Excellent

RYUJI

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 4 nights in Dec 2022

8/10 Good

Reuel

Liked: Cleanliness, staff & service, property conditions & facilities
Locations in the center of everything, the front desk very nice and greeted me.
Stayed 1 night in Jun 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. We had 3 nights there in December. Staff are kind and helpful - most of them spoke english too. Breakfast was great, especially the fresh fruit. Rooms are clean. Spa is great! Can't complain about anything. Would absolutely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early check in

After a cruise we arrived long before normal check in and we were given our room. The room was small, as normal for Singapore, but there was everything we needed. The bed was comfortable and the staff helpful. Breakfast was more suited to the Asian market.
Stayed 1 night in Jan 2025

6/10 Okay

Øystein

Good location! Ok room!
Stayed 3 nights in Jun 2024

10/10 Excellent

Bennie John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price. Easy walk to the MRT and very close to Clarke Quay/Boat Quay. We arrived in the early hours of the morning and check in was fast and easy. We enjoyed our stay.

6/10 Okay

Victoria

Liked: Cleanliness

Location was the only good about hotel

The rooms were tiny, and no window. Very central location, but besides that not much to add. Breakfast was very basic and staff wasn’t very helpful when asked for assistance e.i. Best way to travel to Malaysia.
Stayed 2 nights in Dec 2024

8/10 Good

Jacopo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Medium-small size room, glass panels to devude the toilet. Great location, walking distance from a few areas with f&b venues. Great staff.
Stayed 2 nights in Jul 2024

4/10 Poor

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed to different nights. This second time March 9 (room 608) it smelt like mold in our room. I think it was around the air conditioner. It took awhile to get used to the moist pungent smell. On the positive side the staff was great and hospitable. Brian
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in SG

The hotel is conveniently located. Staff are friendly. The bed is very confortable that I nearly want to buy it back home. Walkable distance to hawker center where you can enjoy your meals. Recommended to stay there.
Stayed 6 nights in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loft was perfect for our family of 3. coffee machine & tea available 24 hours. Breakfast area small but we found a spot every morning. Cleaning staff did a very good job. All front desk staff were pleasant and helpful. We recommend the Loft for additional space and natural light.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the waterfall shower! Overall clean room, close to a convenience store, easy check in, and great amenities. The view outside is not that great, but if you don't mind having a "view", this place is a good business hotel.
Stayed 2 nights in Sep 2022

8/10 Good

Jonas Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at the center of singapore. Clean room with everything you need and nice staff with help every time we needed it. Only the breakfast is not good and you should better eat outside.
Stayed 2 nights in Oct 2022

10/10 Excellent

Dia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location. Lots of shops and restaurants within walking distance. Check in was fairly quick. The only con I can think of is that the jacuzzi is actually not a warm one, but other than that, I would definitely come back to this hotel again.

8/10 Good

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Within walking distance of the main areas. Not that many restaurants and cafes immediately nearby though. I had the room to myself but the en-suite walls are just glass, so for people sharing may not be ideal.
Stayed 3 nights in Feb 2023

4/10 Poor

Vasily

Disliked: Cleanliness, property conditions & facilities
Good - location Don’t like - mold and bad smell in the room.
Stayed 3 nights in Mar 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel for a budget price in Singapore. There is a free coffee machine, ice maker and cold water dispenser all day long plus an unadvertised free basic breakfast. Staff are friendly. The shower was hot and with plenty of flow. The location on HongKong Street is a bit noisy at night. I think maybe there are some night clubs nearby. It’s a fairly easy walk to Clark Quay or Chinatown station for the MRT.
Stayed 5 nights in Mar 2023

6/10 Okay

Susan

Disliked: Amenities, property conditions & facilities
Doesnt look at all like the pictures. The room has a giant pillar in it which made it difficult to get into one side of the bed. Room didnt get made up to 330pm in afternoon. Breaksfasts were terrible. Paper plates and plastic utensils with no knife. No hand towels. Pool not bigger than a hottub and didnt look too clean day 2. Close to Hop on off and amenities outside.
Stayed 3 nights in Oct 2024

6/10 Okay

REINA

Disliked: Staff & service, amenities, property conditions & facilities
The room was ok, but in the hallways the carpet is dirty and very old The breakfast wasn't edible, Eggs not fully scrambled, sausages tooo spicey ,bread dry and everything you had to use was throw away cutlery plates etc. And this in a world where we try to limit rubbish Not a nice coffee machine and not enough seating. Overall to expensive for what you get for it Very Dissap[ointed and will not recommend this hotel
Stayed 4 nights in Sep 2024