Outdoor pool, pool umbrellas, pool loungers
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Reviews of Surfers Bay Resort

3 out of 5
Surfers Bay Resort
Green Garden Bay, Landsdown, Silver Sands, Christ Church

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 149 reviews" "
Rating 8 - Good. 46 out of 149 reviews" "
Rating 6 - Okay. 22 out of 149 reviews" "
Rating 4 - Poor. 9 out of 149 reviews" "
Rating 2 - Terrible. 24 out of 149 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secluded, beautiful beach totally accessible. One disadvantage though is there are no places to eat out nearby during the day time. So you need to make arrangements for Breakfast and lunch ahead of time, or make sure you have a car. The place is absolutely beautiful. Will and his father were perfect hosts. The restaurant is lively in the evening
Stayed 3 nights in Mar 2024
Response from Will on 1 Apr 2024
Thank you so much Anisha! Agreed, the hote is remote - although next season we will be open every day, breakfast, lunch and dinner. Thanks for the review!

10/10 Excellent

Teo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem in Barbados. Beautiful beach, great restaurant and incredible staff. Rooms are rustic and cozy. Perfect surf haven.
Stayed 4 nights in Mar 2024
Response from Will on 30 Mar 2024
Thanks so much for taking the time to leave a review. Was great having you!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property Excellent staff
Stayed 5 nights in Feb 2024
Response from Will on 26 Feb 2024
John, it’s been lovely getting to know you guys. Thanks for this review, it means a lot to us. Get home safe and send me a picture of your view when you get home!

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Find
I had a 3 night layover in Barbados as flight crew and stayed at Surfers Bay resort. It was a fantastic find, such a peaceful and beautiful place to relax for a few days. With great walks either direction along the coast you'll find surfing, kite boarding and quite beaches nearby. The hotel restaurant food was excellent and the staff were extremely helpful and friendly. The hotel manager, Will, was especially welcoming and obliging. I had a very pleasant stay and would certainly return the next time I'm in Barbados. Thank you Will and all the staff at Surfers Bay Resort.
Stayed 3 nights in Feb 2024
Response from Will on 22 Feb 2024
Patrick, a shame we only got to have you for three days. No worries though, as I’m sure I’ll get to catch you again in the future. It was a pleasure to have you as one of our first guests! Again many thanks for the amazing review.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wild and peaceful spot
The hotel has recently had a complete makeover. The renovated spaces are very good, tasteful and comfortable. It's set in a wild and peaceful place. Will and the team did everything they could to make our stay enjoyable. Sometimes the music from the bar was a bit too loud for our tastes.
Stayed 4 nights in Feb 2024
Response from Will on 19 Feb 2024
Mark, it has been a pleasure having you stay with us. We wish to thank you very much for gathering the time to leave us a very kind review. We apologise for the shortcomings regarding noise from our bar! Until next time :)

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
We had the most perfect stay at Surfers Bay. Thank you to Matt, Will and all the staff. We look forward to returning in the near future.
Stayed 10 nights in Feb 2024
Response from Will on 22 Feb 2024
Wendy, you guys were awesome guests. Thank you for being so easygoing and friendly. I hope we get more like you!

6/10 Okay

Algernon

Travelled with family
Liked: Staff & service
It was too isolated.
Stayed 7 nights in Mar 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Moonraker… is also known as Surfers Bay is exactly what we were looking for…rustic with every room unique with a fully equipped kitchen, great food for dinners (except Monday night), weekend entertainment, great staff and a pool that is well kept and great for exercise…easy access to taxis and a walk to the bus. We are definitely going back. Lots of vision with their management and new renovations and painting.
Stayed 9 nights in Mar 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay
Fabulous natural place to stay - view of the sea from our room . Staff very helpful and keen to help. Great food and entertainment! Location is perfect for local beaches.
View from our room
Miami Beach
Stayed 14 nights in Feb 2023
Response from Will on 11 Mar 2023
Thank you for choosing us this year! We loved having you. Hopefully catch you in the future!

2/10 Terrible

Dennis

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet seat was damaged. No cutlery, safe did not work, towel rail in bathroom was damaged and in pieces. The apartment looked nothing like the ones advertised by Expedia. The beech was completely covered in seaweed and nothing like the photograph. Drinks were being served at the bar without measurements, so most were short measure. Will not be returning.
Stayed 9 nights in Feb 2023
Response from Matt on 6 Mar 2023
Dear Dennis so sorry you were not happy with the room. We accept that we are not where we would like to be but having taken over only two months ago I am working my way through the property to upgrade everything. The rooms are scheduled for full refurbishment over the summer. You were here for two weeks - if you had told us on day one of the issues we could have resolved them immediately we hope you come back and hopefully we can do better than a crushingly harsh one star review

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a retreat 😀😀😀loved every minute great place
Stayed 4 nights in Feb 2023
Response from Will on 17 Feb 2023
Thanks a lot for leaving a review it means a lot! We loved having you here Angela and hope to see you in the future :)

10/10 Excellent

Mary Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is beautiful. Management and staff are friendly and helpful. Accomodations are spartan but clean and comfortable. We loved it.
Stayed 1 night in Jan 2023
Response from Will on 17 Feb 2023
Thank you so much for the kind review. Hopefully catch you in the future Mary!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A Gem on the South Coast.
The MoonRaker was originally chosen because it was close to the airport for an early morning flight. We learned it was so much better than just proximity to the airport. It was a cool community along the beautiful southern coast. We say sea turtles, kite surfers, and walked in the setting of the hotel and surf shack (but it's more than a surf shack. We had New Year's Eve dinner there and the mahi-mahi was terrific). The room was huge. I needed a two bedroom since my mother was travelling with my daugh ter, wife and me. If I could make one little suggestion it would be for a couple of more pillows on each bed. Entire staff was really friendly and nice. I wish I woudl have stayed for a few more days, hanging by the beach, surf bar, and nice evening bonfire.
Stayed 1 night in Dec 2022
Response from Will on 28 Jan 2023
Thanks for leaving a positive review, John! It was lovely to have you stay with us through New Years.

2/10 Terrible

Ric

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Recommend it to all my friends.
Stayed 4 nights in Nov 2022
Response from Matt on 17 Dec 2022
Hi DavidThank you so much, we enjoyed having you stay with us, and look forward to welcoming your friends.

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Moonraker and will be back. Brilliant location (though so suggest renting a car to explore) and very relaxed and friendly atmosphere.
Stayed 7 nights in Oct 2022
Response from Matt on 17 Dec 2022
Thanks so much Ruth, we do our best. We have lots of upgrades planned and look forward to showing them to you on future stays.

10/10 Excellent

Ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THE BEACHES WERE BEAUTIUL AND FUN. THE PEOPLE STAYING AT THE PROPERTY AND THE EMPLOYEES WERE GREAT. STEVEN GOT US TAXIES EVERYTIME WE NEEDED ONE, AND ACTED LIKE IT WAS HIS PLEASURE.
Stayed 1 night in Oct 2022

10/10 Excellent

W

Stayed 1 night in Aug 2022

8/10 Good

Sean

Stayed 2 nights in Apr 2022

2/10 Terrible

Leonardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely secluded with a nice walk to local town and amenities. Nice staff. Great views all around.
Stayed 7 nights in Feb 2022

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting.Spacious apartment even though we only booked a studio. The only fault is the kitchen could be better equipped.Not one sharp knife , no kettle ,no means of lighting gas stove. Not a real issue for us as we only stayed two nights.
Stayed 2 nights in Jan 2022

2/10 Terrible

ROBERT

Disliked: Staff & service, room comfort
Unsafe hotel
Terrible experience. Felt very unsafe. Sketchy characters hanging around approaching me inappropriately in the hotel. Had to leave.
Stayed 4 nights in Jan 2022

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, with delicious food at the beachfront bar. Both great for families, and walkable for surfing or kitesurfing. Keen to come back!
Stayed 7 nights in Dec 2021

10/10 Excellent

Christine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this quaint hotel and all it he to offer! Lovely staff and the bar/ restaurant was a blast. My room was perfect and I can’t wait to come back! So peaceful and relaxing.
Stayed 4 nights in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place with a great, peaceful location. Owner and staff were awesome and the bar/restaurant was a great place to socialize and see live music on the weekend. Would definitely recommend!
Stayed 2 nights in Nov 2021

2/10 Terrible

Louis

Business traveller
Disliked: Staff & service, amenities
No one to greet you. Did not get what I paid for. Would like to get some reimbursement. This should not be listed as a quarantine hotel. No soap to take a shower. Awful .for my $170 for a night. ripoff.
Stayed 1 night in Oct 2021

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are not as per picture advertised, it was only a overnight stay because of Quarantine procedures in Barbados however it was very much below par , A/C never worked , I was bitten to death from Mosquitoes, no TV , shower hardly worked, Bed was very uncomfortable and
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Low key area of the island, beautiful view of the ocean right out front. Bar and restaurant were perfect to relax at, and the food was wonderful. Definitely stay there again.
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Shower didn’t work, no coffee or food at breakfast, no bottled water.
Stayed 1 night in Mar 2020

10/10 Excellent

Jessica, new York New York

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was perfect! Great views, great food,great staff! Will be returning so soon!
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Groovy, chilled, relaxed surfer bar and hotel near Silver Sands beach/ Surfers Bay. Very minimal in amenities, but comfortable, clean, and pleasant. Beautiful view of the ocean but rocky/ no entry. Small clean pool, bonfire outside at night, winding path along beach. Our room had 2 clean beds, 4 towels, bar of soap, toilet paper, kitchenette with pots, dinnerware, stove, and fridge. No microwave. A small a/c and fan cooled room down but urged to turn off when not in room to conserve electricity. Would definitely stay there again. This hotel has more of a communal hostel feel rather than private hotel. Families hanging out in common areas with kids on tire swings, balancing on the slack line, or swimming. Breakfast at the bar overlooking the ocean=amazing.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
We enjoyed the privacy of our accommodation away from loads of crowds with a view to die for wake up to a clear view of the surf coming in on the door step ,a car is necessary if you want to see the best of the island ,we ended up walking to a very safe for non swimmer cove on Miami Beach was 30 minutes we needed the exercise. The negative side is the kitchen is very bare of a few basic things no bowls for a cereal Had to ask for a spoon as only one no matches to light cooker no tin opener no bottle opener and ect the list is to long to mention , big plus on campus bar with meals .Steve the owner is great
Stayed 15 nights in Feb 2020

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Willy, North Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a fancy high end resort for the type of people who feel like they need everything . It's much better. Bare bones and very laid back. The people here make you feel right at home and take you in as family. I made instant friends here and definitely plan on going back again and again. Fantastic experience!
Stayed 7 nights in Jan 2020

2/10 Terrible

Jan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m 58 years old and I travel with my family all over the world. I had never ever had the worst hotel like this. I’m not sure were to start it. This hotel have no manager , no cleaning employees, no service at all. When we went to check in there was as no body to ask for or room, no lobby or office at all, We had to to asked the bartender for information, then the bartender went to the parking lot and found a person sleeping in the car and he took us to the room. That so dirty we could not look at it. We asked him that room so dirty how can we stay at room like this? He said I will give you another room but you have leave that after 2 days later because my friend is coming to stay, Now we got different room worst then first one. It second room our bathroom toilet was broken . The toilet water was all over the floor. We had to use the bar bathroom in the middle of the night , The next day we found that person and we told him that our bathroom is broken and we walk all the way to bar and use bathroom. He came and check it and said I will try to fix it, nothing happened, he didn’t fix it, Nobody came to our room to change the bed or towels or anything, There was no toilet tissue in the bathroom at all. We could not use the hotel towels because it had blood stains on it, after these problems we could not sleep all night because they have lizards running on the wall . I will not recommend this place at all , please don’t waste your money, this place is simply trash.
We could not sleep at night because of the lizards
They never take care of our beds
Toilet not working
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Poor service. Front desk was not open at check in
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Very nice secluded spot on surfers bay, ideal for surfers. The hosts were very delightful and helpful, stayed in the cottage down to the back which was very nice with a small deck to sit and relax. The owners definitely have to replace those blinds as the bedroom blinds are totally see through and everyone outside could see in. There was also no blind or curtain in the front door, In sure some of the guests saw me and my husband naked at some point in time. It's not close to any restaurants, malls, shops, grocery etc but the owners assist by taking the guests out to oistins and the grocery. Overall we made the best of it.
Stayed 5 nights in Dec 2019

6/10 Okay

Sophie

Travelled with group
Liked: Cleanliness, staff & service
Water drip and broken ac, really nice staff!
The running water was cold and dripping (as opposed to running with pressure,) and the ac didn’t work, but the staff was very nice and the property was beautiful! If shower and ac don’t matter to you, this is the place to stay!
Stayed 2 nights in Dec 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect island hideaway
We booked this place last minute on a whim and it is such a hidden gem! Right on the ocean with gentle waves and sandy beach to swim at. Also a nice deep pool on the property. We got the small cottage and it was adorable and had everything we needed. Clean and comfortable. Arlene and the team made us feel welcome and gave us a fun and memorable last night to our vacation in Aruba. They also have the surf bar on site with affordable and delicious food, we had dinner, drinks and breakfast. Two thumbs up for the playlist too! Awesome island vibes for a getaway.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 6 nights in Nov 2019

10/10 Excellent

Jenny

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close to the sea and turtuels. Very nice hostes.
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Since its advertise as hotel we did not know its a self catering apartment. And with this it comes with minimal amenities. So as long as you know its a self catering apartment its fine and you will be better prepared.We wanted to be near the airport so the location was fine. Its located on the beach and its nice and quiet.
Stayed 5 nights in Sep 2019

8/10 Good

Satisfied, Castries, St. Lucia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like most other places you don't get what was advertised but the overall stay was good. We really liked the location as it was calm and quiet. Great for couples who want some alone time.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 10 nights in Jul 2019