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Reviews of Murray Hotel

2 out of 5
Murray Hotel
200 West Broadway Street, Silver City, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 780 reviews" "
Rating 8 - Good. 291 out of 780 reviews" "
Rating 6 - Okay. 71 out of 780 reviews" "
Rating 4 - Poor. 30 out of 780 reviews" "
Rating 2 - Terrible. 12 out of 780 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was clean and comfortable.
Stayed 2 nights in May 2024

8/10 Good

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Art Deco vibe. Not fancy but unique, comfortable, easy to walk to shops, and downtown stores
Stayed 1 night in May 2024

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fun step back into the past staying at this quaint hotel. Good dining options and fun coffee shops near by.
Stayed 1 night in May 2024
Response from laurie on 10 May 2024
Thank you for sharing, we hope to see you again.

10/10 Excellent

Franklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting Silver City. Loved the Art Deco feel of the place.
Stayed 2 nights in Apr 2024
Response from laurie on 10 May 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and had a warm atmoshphere
Stayed 1 night in Apr 2024
Response from laurie on 27 Apr 2024
Thank you for staying with us, we hope to see you again.

8/10 Good

Gilbert

Liked: Cleanliness, staff & service
Very quaint hotel and with a lot of history
Stayed 1 night in Apr 2024
Response from laurie on 10 May 2024
Thank you for staying with us.

6/10 Okay

ann

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were responsive and helpful.
Stayed 2 nights in Apr 2024
Response from laurie on 27 Apr 2024
Thank you for staying with us.

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from laurie on 12 Apr 2024
Thank you for staying with us.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location in Old Town Silver City.
Stayed 1 night in Apr 2024
Response from laurie on 12 Apr 2024
Thank you for choosing to stay with us, we hope to see you again.

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful older hotel with character and char,. The lobby is warm and welcoming. The room was on the small side but very comfortable. The bathroom could have used a bit of updating and the towels need to be upgraded. The area around the hotel has marvelous shops and good restaurants. Parking can be a challenge - hotel does not have parking and street parking while generally available is not always close.
Stayed 1 night in Apr 2024
Response from laurie on 8 Apr 2024
Thank you for sharing and choosing to stay with us.

6/10 Okay

Eliseo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No parking area. I had to park on the street when parking was available in the front. I had to park in an unsafe area around back.
Stayed 3 nights in Apr 2024
Response from laurie on 8 Apr 2024
I'm very sorry you felt unsafe. I hope the parking situation didn't spoil your whole stay.

10/10 Excellent

Elisabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay in 3 months; we will be back again. Staff is always professional and thoughtful. The noisy vehicles during the day quieten at night. We love that you are pet friendly. The Toad distillery next door is great too. Thanks again for a lovely stay.
Stayed 2 nights in Mar 2024
Response from laurie on 8 Apr 2024
Thank you for sharing, we look forward to seeing you again.

6/10 Okay

Sue

Liked: Staff & service
Art deco - different but enjoyable. Pretty lobby with Frank Sinatra music in the background. The Front desk clerk recommended great restaurants as I was checking in. The bell cart was too large for the small elevator and I did have a problem maneuvering it around so that the elevator door would close. No dresser in the room. So I had to place my clothes around the room in different places. The closet was in the bathroom. Not too hygienic. Very small bathroom with no counter. Although there was a floating shelf to put women's makeup or whatever. Dark lighting which is not good to put on that makeup. TV was on the wall. So there was no cabinet to place anything either. Rust stain in the sink and fresh blood droplet under the desk. I did not do my homework before making the reservation for this hotel and found out there was no restaurant although they had continental breakfast.I spoke with the general manager who was humble and professional and explained the situation.
Stayed 2 nights in Mar 2024
Response from laurie on 8 Apr 2024
We appreciate your business and all you have shared.

8/10 Good

Elizabeth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated Art Deco hotel in downtown Silver City near shops and restaurants, but nothing fancy. Dog-friendly, including in dining area for free continental breakfast. Room was adequate, with comfortable queen bed, and large separate bath/shower/sink and toilet/2nd sink, but no closet. It got warm, but we could open the window for fresh air. No daily housekeeping. Friendly front desk and staff. Parking on-street. Our car was full of camping equipment, but it seemed safe.
Stayed 2 nights in Mar 2024
Response from laurie on 8 Apr 2024
Thank you for sharing and staying with us.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice desk person. Clean. Like the art decco style.
Stayed 1 night in Mar 2024
Response from laurie on 8 Apr 2024
Thank you for choosing to stay with us, we hope to see you again.

10/10 Excellent

Terri, Brewster

Liked: Staff & service
Laurie at the front desk is super friendly, I have stayed here many times, and I will definitely come back
Stayed 1 night in Mar 2024
Response from laurie on 28 Mar 2024
Thank you for choosing to stay with us, see you next time.

6/10 Okay

Kirsten, Littleton

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from laurie on 28 Mar 2024
Thank you for staying with us.

10/10 Excellent

joaquin

Stayed 1 night in Feb 2024
Response from laurie on 27 Apr 2024
Thank you for choosing to stay with us, we hope to see you again.

8/10 Good

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good experience. Appreciated the fruit preserves at breakfast.
Stayed 2 nights in Mar 2024
Response from laurie on 22 Mar 2024
Thank you for choosing to stay with us.

10/10 Excellent

Ford

Travelled with pets
Liked: Amenities
Beautiful old hotel. Lots of history, a block from some good shopping food.
Stayed 1 night in Mar 2024
Response from laurie on 22 Mar 2024
Thank you for sharing. We hope to see you again.

10/10 Excellent

Michaela, Lansdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient. Good service and clean rooms.
Stayed 2 nights in Mar 2024
Response from laurie on 15 Mar 2024
Thank you for sharing, we hope to see you again.

8/10 Good

Cynthia, Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right down town, clean rooms, neat historical building.
Stayed 1 night in Mar 2024
Response from laurie on 15 Mar 2024
Thank you for choosing to stay with us, hope to see you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very frinedly and helpful. Everything I wanted to see was in walkable distance.
Stayed 2 nights in Feb 2024
Response from laurie on 15 Mar 2024
Thank you for sharing, hope to see you again.

10/10 Excellent

TIffany

Liked: Cleanliness, property conditions & facilities
We enjoyed staying in this historic hotel. Good value for the price.
Stayed 1 night in Mar 2024
Response from laurie on 5 Mar 2024
Thank you for choosing to stay with us, we hope to see you again.

10/10 Excellent

Ronald, Rio Rancho

Travelled with partner
Our visit to Silver City and the Murray Hotel was amazing. Thanks to the staff and new friends at Little Toad restaurant. We’ll definitely return on our next trip to the city!
Stayed 1 night in Mar 2024
Response from laurie on 5 Mar 2024
Thank you for staying with us, we look forward to seeing you again.

8/10 Good

Eloy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique,and antique, awesome 👍
Stayed 2 nights in Feb 2024
Response from laurie on 5 Mar 2024
Thank you for choosing to stay with us. Hope to see you again.

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, staff & stay.
Friendly & accommodating staff. Newly renovated hotel. Spacious updated rooms. Great location.
Stayed 1 night in Feb 2024
Response from laurie on 5 Mar 2024
Thank you for for staying with us. We hope to see you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice hotel. Comfortable room… everything we needed … and dog friendly.
Stayed 1 night in Feb 2024
Response from laurie on 5 Mar 2024
Thank you for choosing to stay with us. We hope to see you again.

10/10 Excellent

Richard S

Travelled with partner
Love the authenticity decor of yesteryear with the conveniences of chain hotels blended in.
Stayed 1 night in Feb 2024
Response from laurie on 23 Feb 2024
Thank you for staying with us, we hope to see you again.

8/10 Good

Monty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel itself very much. It had a very Barton Fink kind of feeling. My only gripe is the lack of dedicated parking. Very clean art deco hotel close to some nice downtown restaurants and art galleries.
Stayed 1 night in Feb 2024
Response from laurie on 23 Feb 2024
Thank you for for choosing to stay with us.

8/10 Good

Alex

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from laurie on 21 Feb 2024
Thank you for choosing to stay with us.

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from laurie on 22 Mar 2024
Thank you for staying with us.

4/10 Poor

Craig

Travelled with family
Disliked: Staff & service, amenities
Room keys did not work; had to be replaced; toilet would not flush due the tank being totally empty; bathroom so small you can hardly turn around; and no ventilation or fan in bathroom whatsoever!
Stayed 1 night in Feb 2024
Response from Phillip on 17 Feb 2024
I am sorry your room keys did not work. This has been addressed. The toilet tank not having water was a rarity. That is something I don't know why or how it happened.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Need better breakfast and water glasses in room.
Stayed 1 night in Feb 2024
Response from Phillip on 17 Feb 2024
I am sorry that you did not have glasses in your room for water. When the restaurant starts up here, our breakfast will be changing. Thank you

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Phillip on 17 Feb 2024
Thank you!

10/10 Excellent

Faith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This delightful hotel has been renovated with a focus on Art Deco! Our room is clean and tge heat works great!
Stayed 1 night in Feb 2024
Response from laurie on 10 Feb 2024
Thank you for staying with us. We hope to see you again.

8/10 Good

Austin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a good place to stay and walk around downtown.
Stayed 2 nights in Jan 2024
Response from laurie on 25 Jan 2024
Thank you for staying with us.

4/10 Poor

George

Travelled with group
Aged property with paper thin walls making sleep difficult
Stayed 2 nights in Jan 2024
Response from laurie on 25 Jan 2024
Very sorry to hear we didn't give you a comfortable night.

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from laurie on 14 Jan 2024
Thank you for staying with us.

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from laurie on 13 Jan 2024
Thank you for staying with us.

8/10 Good

Steven, Las Cruces

Liked: Cleanliness, staff & service
Nice but fairly basic hotel. Well located to downtown shops and restaurants. Staff, including the Manager, were super helpful.
Stayed 2 nights in Dec 2023
Response from laurie on 10 Jan 2024
Thank you for staying with us.

10/10 Excellent

Elisabeth

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a step back in time and a pleasant taste of history. The brewery nearby had a great dining experience.
Stayed 2 nights in Dec 2023
Response from laurie on 10 Jan 2024
Thank you for sharing, we hope to see you again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from laurie on 10 Jan 2024
Thank you for staying with us.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from laurie on 10 Jan 2024
Thank you for staying with us.

8/10 Good

Diane E

Stayed 1 night in Dec 2023
Response from laurie on 10 Jan 2024
Thank you for choosing to stay with us.

10/10 Excellent

Natalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from laurie on 10 Jan 2024
Thank you for choosing to stay with us.

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from laurie on 11 Jan 2024
Thank you for choosing to stay with us.

4/10 Poor

Teilor

Stayed 1 night in Dec 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, room comfort
Great place
Loved it. The Murray never disappoints! Solid refurbished hotel with all the comforts you need. We will be back ASAP!
Stayed 2 nights in Dec 2023
Response from ~Marcos/ Murray Hotel Front Desk Staff on 6 Dec 2023
We're glad to hear that you feel that way!!We hope to see you folks again soon!Happy holidays!

10/10 Excellent

Tawnie

Stayed 4 nights in Nov 2023
Response from laurie on 10 Jan 2024
Thank you for staying with us.