Spa Hotels & Resorts in Shuzenji from NZ$255

"Location: perfect for ropeway and pirate ship cruise. 2 min walk away. Rooms: amazing lake view Staff: went above and beyond for every little request Hotel: gorgeous lobby, foot bath outside lobby overlooking the lake. Easy to book private onsens which were impeccably kept and really nice for a family gathering Food: the staff went above and beyond, helping fix a very quick vegetarian dinner for the vegetarians in my family. The spread was amazing and huge. Same for breakfast. Rooms: very clean and very comfortable. Highly recommended stay - wish we stayed longer here!"

"Hotel was clean and the staff were all very polite and helpful. The beds were a little uncomfortable, the AC didn’t work well and the room was hot but we were able to open the windows which was nice. Overall, the hotel was dated and guest rooms could use a renovation "

"Room was spacious and gorgeous. Dinner was absolutely delicious. Staff comes and makes your bed for you while you’re at dinner. Golf course was super fun and beautiful."

"This PROPERTY IS FALSE ADVERTISING! The rooms are nothing like shown in the photos. When I reserve the room, I thought I have a room with beautiful views, and an open Onsen. That was absolutely not what I got.They were also portraying a large, beautiful blue public Onsen on the property, but I was told that hasn’t even been built, and it was not on that property. This company lies to get bookings. The staff is nice and very cordial and the included Japanese style breakfast was great,l. The existing shared Onsens were small but clean and nice. My room was not very clean. The couch was dirty with long black hairs still on it. Too bad that I had higher expectations. Otherwise, it would’ve been OK. The owners and management must be held accountable for false ad advertising!"

"We had a lovely stay at Musashino Bekkan. The place felt very welcoming and the staffs are all friendly. Our experience at this ryokan is complete opposite to all the negative reviews this place gets. The place itself is slightly outdated, but that is part of the charm of this place - as if you are transported back in time. The onsens were lovely and we had a private one in ours. The meals were delicious especially the dinner course and we were able to request a kid friendly meal for our son. Wish we could stay longer and experience more this ryokan can offer. Overall we really enjoyed our stay!"

"I have stayed here before and would stay again. Clean, modern, quiet, close to the station. The onsen in the top floor is wonderful."