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"Good overall"

"Everything was perfect"

"An excellent hotel with a warm and welcoming staff. We did not experience any discrimination toward Israelis at all, on the contrary, the service was wonderful. The spa is of a very high standard with truly professional therapists, and the pool is great and enjoyable. The breakfast is rich, tasty, and diverse, offering plenty of delicious options. The rooms are clean, comfortable, and pleasant and the suite is highly recommended! Only downside: the hotel is a bit far from the city center, so you’ll need a car or taxi to get around. Overall, I highly recommend this hotel!"

"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "

"Nice property, clean and comfortable. Staff always happy to help"

"The hotel is a little dated and would benefit from a refurbishment, but the staff were excellent and the breakfast was great. The location is superb, with plenty of facilities and convenient parking. Outstanding value for money too, as our stay was very inexpensive. If you’re looking for something modern and stylish this may not be the place, but for value it’s hard to beat."

"An average hotel. Nothing too special. "

"Unique fir any reason!"

"basic but okay for the price. stayed for 3 nights 2nd day after skiing came back to find our items had been moved around. it appeared our clothing in the wardrobe had moved. both passports where in my husbands jeans on a shelf in the wardrobe came back the room my passport was on the desk and my husbands was underneath the wardrobe right at the back - really dont know what went on in our room. on leaving - hotel tried to make out we hadnt paid! saying hotels.com paid on departure. still didnt believe us after showing app booking confirmation and PayPal statement- finally spoke to manager on the phone 30 mins later . turns out our room was a private rent within the hotel and the owner hadnt paided the bill - this caused a mad rush to the air port "