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Hoshino Resorts KAI Poroto

4.0 star property
Ryokan with free parking, steps from Upopoy National Ainu Museum and Park

Choose dates to view prices

Located near Upopoy National Ainu Museum and Park, Hoshino Resorts KAI Poroto offers an authentic Japanese experience. Enjoy a massage or relax in the indoor mineral hot spring with free WiFi. The upscale ryokan provides self parking and free coffee/tea in the lobby.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi
The current price is NZ$794
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western-style Room TA3, Non Smoking

Western-style Room TA3, Non Smoking

Western-style Room TA3, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hairdryer
Rainfall showerhead
Electric kettle
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Western-style Room FA4, Non Smoking

Western-style Room FA4, Non Smoking

Western-style Room FA4, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hairdryer
Rainfall showerhead
Electric kettle
  • Lake view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

Western-style Room with Outdoor Bath RA3, Non Smoking

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Rainfall showerhead
Separate bath and shower
Spring-water bath
Toilet with electronic bidet
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Spring-water bath
Hairdryer
Toilet with electronic bidet
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902

What's nearby

  • Upopoy National Ainu Museum and Park - 2 min walk - 0.2 km
  • Shiraoi Tourist Information Center - 6 min walk - 0.6 km
  • Lake Poroto - 6 min drive - 2.1 km
  • Jigokudani - 25 min drive - 30.1 km
  • Lake Shikotsu - 37 min drive - 44.4 km

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Airport (CTS) - 41 min drive

Restaurants

  • ‪sweets cafe ななかまど -イレンカ- - ‬4 min walk
  • ‪グラナダ - ‬13 min walk
  • ‪そば処福住白老店 - ‬2 min drive
  • ‪回転寿司クリッパー 白老店 - ‬8 min drive
  • ‪大鳳 中華レストラン - ‬13 min walk

About this property

Hoshino Resorts KAI Poroto

Upscale ryokan near Upopoy National Ainu Museum and Park
Hoshino Resorts KAI Poroto provides an indoor mineral hot spring (onsen) and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Coffee/tea in reception, smoke-free property and a lift
  • A 24-hour front desk
Room features
All guest rooms at Hoshino Resorts KAI Poroto offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Mini fridges and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Frequently asked questions

Is Hoshino Resorts KAI Poroto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hoshino Resorts KAI Poroto?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Poroto on 10 Nov 2025 start from NZ$793.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hoshino Resorts KAI Poroto?

Self-parking is free at this property.

What time is check-in at Hoshino Resorts KAI Poroto?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Poroto?

Checkout is at noon.

Where is Hoshino Resorts KAI Poroto located?

Situated in Shiraoi, this ryokan is steps from Upopoy National Ainu Museum and Park.

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Hoshino Resorts KAI Poroto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 95 reviews
Rating 8 - Good. 16 out of 95 reviews
Rating 6 - Okay. 2 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel Lai Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, high quality food, onsen was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024

10/10 Excellent

supakrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
홋카이도산 재료로 만든 식사와 서비스가 좋았습니다
Stayed 1 night in Oct 2025

10/10 Excellent

Cyriac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to stay.

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.
Stayed 1 night in Jul 2025

8/10 Good

mo hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Stayed 2 nights in May 2025

8/10 Good

Siu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店質素很好，服務員態度親切及主動幫助顧客 外在不可控因素例如蚊患嚴重 令我對酒店的印象扣了有一些分數。附近亦有齊Coop, Daiso等超巿及商店，走遠些少還有分散疏落的食肆 大多集中在最接近的白老JR駅。開車去的會更好，不開車的就可坐巿內循環巴士。
Stayed 2 nights in Jun 2025

10/10 Excellent

Byungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Outstanding Outdoor Hotspring Bath. And Super scenic resort. Highly recommend. It worths
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Amenities
Room onsen tub was small, food is terrible (except for the milk pudding for dessert). There is a rotten moat that bred mosquitos and were landing on our window. No bars, facilities, amenities etc...
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

符合期待和cp 值

房間寬敞舒適，餐點也可以，公共露天溫泉很舒服，可以看到北斗七星和流星
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025

10/10 Excellent

Myungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 숙소
Stayed 1 night in Apr 2025

10/10 Excellent

Yuen Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Happy to be here
Stayed 1 night in Mar 2025

10/10 Excellent

Kongchang

Liked: Staff & service, amenities, property conditions & facilities
很好
Stayed 2 nights in Mar 2025

8/10 Good

Cheng-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得造訪的住宿體驗

晚餐與想像中的不一樣，很fancy 但沒有很美味
Stayed 1 night in Mar 2025

10/10 Excellent

Chui Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員親切友善，每次看到他們都是笑容滿面地跟我們打招呼。房間乾淨整潔而且十分大，還有私人溫泉。隔音很好，給我一個寧靜舒服的休息時間。一泊二食每天餐單不同，本來以為會吃不飽但結果是十分飽。整體十分滿意，會再回來的！
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are not too enthusiastic, not sure if it’s the language problem. The meals are mediocre concerning the price of the stay .
Stayed 2 nights in Nov 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024

10/10 Excellent

CHI CHUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除了溫泉十分細小，餐飲、職員服務、住宿都完美
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

고요함과 힐링이 있는...

료칸 다운.. 료칸. 현대적이면서도 전통적인... 아주 만족스럽다. 번잡함이 싫은 이들에게 적합
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024

6/10 Okay

GIOVANNI

Liked: Cleanliness, staff & service
ĺĺ camera assegnataci era in fondo ad un lungo corridoio, distante dagli ascensori. Essendo due persone anziane, abbiamo fatto richiesta di avere una stanza più facilmente accessibile ma senza risultato. Anche perché la proposta dell'hotel di cambiare stanza è arrivata dopo che si erano già disfatti i bagagli e sistemato le nostre cose inĺ camera. Altra cosa che ci ha spiacevolmente colpito è l'assoluta mancanza di un'alternativa alla colazione giapponese. Ora noi eravamo pienamente consapevoli del tipo di ospitalità alberghiera ma ci saremmo aspettati un po' di flessibilità sulla colazione. In fondo, un caffè, con pane tostato burro e marmellata un succo di frutta non ci pareva una richiesta impossibile da soddisfare.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hwajung

Liked: Staff & service, property conditions & facilities, room comfort

재방문하고 싶은 곳

직원분들 친절하고 협조적입니다! 건축물과 아이누족을 컨셉으로한 인테리어가 아름다워요. 온천이 딸린 객실을 선택했는데 여긴 컨디션 관리가 썩 좋지 않아서 대욕탕만 이용했습니다.
Stayed 1 night in Oct 2024

8/10 Good

YONGJAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전빈작으로 좋음

시설 좋음, 하지만 무료 식음료 라운지가 좀 약함. 다과, 술 같은 약간의 서비스 필요. 2000엔짜리 술 마시는 체험 신청했는데 종교적인 의미가 들어가 있어서(불의 신에게 술을 바침) 좀 불쾌했음. 하지만 뷰는 좋았음. 음식도 아주 괜찮았음
Stayed 2 nights in Sep 2024