"The room was as expected based on photos we saw online. Unfortunately, there were stains in the sink and the room smelled of cigarette smoke even though we wanted a non-smoking room. The location is prime for biking and there were plenty of restaurants around."
"The room had a strong smell of body odor that persisted despite multiple rounds of spraying air freshener. Otherwise the room was spacious and family friendly."
"Everything was good except the check-in and the fact there was nobody to talk to face to face. It says on Expedia that it's an hotel but hotels have check-in desk etc."
"Biggest bedroom in japan for this trip… especially for japan. There’s no front desk and check in is thru online registration. . I was abit early for my check in but they did let me check in a little earlier. Located right outside the Bikan Historical area, hotel is convenient and comfortable "
"Very crowded place. Breakfast was average and crowded. We couldn’t get parking on the premises but got it nearby. Room was small but had table and essentials"
"Great hotel a few meters from Bikan Historical Quarter. Good standard size room, staff polite and professional, the onsen is a plus. The breakfast spread could be improved by providing more choices for western guests. All that rice and fish were too much for the western taste. A cereal or yoghurt wouldn’t hurt. "
"This was my favourite stay in my trip. Greeted at the entrance by a staff member whoofferex me a cokd towel and drink while they checked me in. Room was lovely. I gad difficulty with the room temperature and staff dealt eith ut whike I was at dinner. They took a photo of the remote and labelled it in English for me. The food is the highlight! It is a fixed menu full of drlightes each evening. There was miscommunication about my dietary requirements on the first night and chef made me a different course in the moment. Do rake their advice and get a taxi from station. Wonderful all round."