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"Great hotel, nice guest lounge area too, well thought out rooms, only downside was the lack of lights in the room, the only two being extremely bright when you need one that’s not too bright by the bed for night time, sort from that would stay again and recommend!"

"Great location, good lounge with afternoon tea and champagne happy hour, good breakfast buffet, clean room, laundry facilities, even though next to train station very quiet."

"Exciting experience with children."

"Plenty of restaurants nearby and site was clean. The only constructive improvement would be to make reserving a parking spot more accessible and the staff could be more personable."

"We were given a room facing a train station and we could hear the trains that operated throughout the night. Y"

"AMAZING STAY! Run by a very cute and welcoming family. They are the 6th generation to run a Ryokan here in this 300 year old building. They are excellent hosts. They serve delicious dinners and breakfasts. The dishes and bowls they use are pieces of art in themselves. The property is full of interesting and skilfully made antiques. Our view from the room was a classic, beautifully manicured garden illuminated by a few stone lanterns. I really recommend you stay here. It is great value and a traditional Japanese Ryokan experice. "

"The location is great. The facility seems a little old and the bathroom fan was pretty noisy. The staff were friendly and helpful."

"The staff were super friendly when u stayed there. When I asked to leave my luggage before checking in they said yes and actually took it to my room so that hotel was awesome for that. Plus right in front there’s an awesome ramen restaurant that serves the best ramen in my opinion with super friendly staff. 10/10 recommend, and the hotel is near a lot of shopping areas."

"Newer hotel with great friendly staff "