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"Loved that it was hot water... they don't have a shuttle but they were able to get me a taxi for pickup and drop off for the airport. Only complaint was with unlimited drinks they need better maps I got lost twice for my room lol!"

"Front desk staff was great...Oral B and Kaliea ..top tier staff. Property was nice and clean. Speciality restaurants could be better..overall it was a nice stay. "

"friendly staff."

"Be mindful when booking. Ocean view and ocean front are two different categories. Ocean views are considered partial views of the ocean at the resort in reality it is really facing the center grounds of the property. From the initial room I was assigned You have to be on the edge of balcony scrunched in the corner to see a sliver of it. Ocean front is elite club and requires expensive upgrade. "

"I prepaid for a ride from the airport and I wasn’t able to locate them. Took a taxi instead. Upon arrival realized that it was in poor repair in a seedy area and not on the beach. The listing states family friendly and on a sandy beach. Neither of these are true. And no water in pool. It was intended to be 2 adults and 1 child. Only adult stayed because of this and left after 2 days instead of the planned 4. STAY AWAY!!!’Non refundable trash hole"

"Don’t stay there"

"The property was beautiful and in a very central location to everything. Any issues we had with our room was handled right away. Staff and front desk workers were all nice and friendly. The breakfast each morning was excellent! I would recommend this Hotel to friends and family!"

"Happy with our stay"

"We wanted to try this and save a little money since our flight was due in late. Read reviews and opted to do one night ant Toby’s and head to our all inclusive the next morning early. While the room was clean and the staff we met nice. The location and community accessibility put our safety into question. It did have a privacy wall surrounding the hotel, but the police were very active all through the night driving past our room with lights and sirens. Overall I will choose to spend the extra at San Souci for the peace of mind next time. "