Longhu Qu, a neighbourhood in Shantou, is home to UrCove By Hyatt Shantou Xinyicheng Huanghe Road. Jinsha Park and Shipaotai Park reflect the area's natural beauty and area attractions include Shantou Fantawild Happy World Blue Mercury Theme Park and Tian Tan Garden. Visit our Shantou travel guide
UrCove By Hyatt Shantou Xinyicheng Huanghe Road provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self-parking
Buffet breakfast (surcharge), express check-in and concierge services
Luggage storage and a 24-hour front desk
Room features
All 142 individually furnished rooms feature comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as smart speakers and free stocked minibars.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and hairdryers
Wardrobes/cupboards, smart speakers and coffee/tea makers
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 50 for children
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping on request
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
Smart speaker
Food and drink
Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar
More
Air conditioning
Desk
Individual decor
Individual furnishings
Laptop workspace
Safe
Window screens
Policies
Check-in
Check-in start time: noon; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 50 for adults and from CNY 50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
UrCove by Hyatt Shantou Hi Tech The Mixc
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel
UrCove by Hyatt Shantou Hi-Tech The Mixc Shantou
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel Shantou
Frequently asked questions
Is UrCove By Hyatt Shantou Xinyicheng Huanghe Road pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?
As of 5 May 2026, prices found for a 1-night stay for 2 adults at UrCove By Hyatt Shantou Xinyicheng Huanghe Road on 19 May 2026 start from NZ$85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?
Self-parking is free at this property.
What time is check-in at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?
Check-in start time: noon; check-in end time: anytime.
What time is check-out at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?
Checkout is at noon.
Where is UrCove By Hyatt Shantou Xinyicheng Huanghe Road located?
Located in Longhu Qu, this hotel is 1.7 mi (2.7 km) from Shantou the Mixc and 2.5 mi (4 km) from Jinsha Park. Shipaotai Park and Shantou Museum are also within 6 miles (10 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
UrCove By Hyatt Shantou Xinyicheng Huanghe Road Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice hotel. Hotel is very clean and very comfortable. Although breakfast spread is limited but overall we still enjoy our stay. Shoutout to staff Zev who went all the way to make sure we are well settled in. Will recommend and will definitely go back if I come back to Shantou again .
A wonderful stay
From the moment I arrived, the staff made me feel welcomed. They were friendly, attentive, and eager to help. The check-in process was quick and efficient with the help of Leo and Zen in the check in counter.
The room was beautifully designed and decorated.
The location was perfect, just 15 minutes taxi distance (~10-15 RMB)to all attractions
Overall, my experience at UrCove Shantou was fantastic, and I look forward to returning in the future.
It’s a new hotel and overall experience is great. Just they didn’t expect max capacity for the Easter long weekends we stayed and under staffed, even they are trying to be helpful. Overall I would come again given beds are very comfortable and service is excellent.
Chau Ping
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Diogo Rodrigo
29 May 2025
Liked: Property conditions & facilities
This is a very confortable and clean hotel. It is well located. Breakfast offers western food. Room is relatively spacious. Complementary drinks and soda are offered free of charge. Access through taxi is not ease as the English name is not found at Didi app. My taxi driver drove me to a wrong one. In overall, I highly recommend it.
**Excellent Stay with Outstanding Hospitality – Special Thanks to 小庄!**
My stay at Urcove Hotel was truly enjoyable, thanks to the warm and attentive service. A special shout-out to 小庄 (Xiao Zhuang) at check-in—they were incredibly friendly, sincere, and went above and beyond by providing their WeChat contact for seamless communication during my stay. Having direct access to assistance made me feel well taken care of, and it’s clear the staff genuinely want guests to have a great experience.
The room was comfortable, and the amenities met my needs perfectly. The only minor hiccup was that room service entered despite the "Do Not Disturb" sign, but this was a small issue in an otherwise flawless stay.
Overall, I highly recommend Urcove Hotel, especially for the exceptional hospitality shown by 小庄 and the team. Thank you for making my stay so pleasant—I’d gladly return!
Getting to this property from the airport isn't overly challenging. I landed in the late evening. Booking via Expedia presented a bit of a hurdle as Expedia doesn't provide the hotel confirmation number (which is different from other platforms). Fortunately, I reached out to the hotel via their official email and obtained the confirmation, ensuring a seamless process.
The receptionists are incredibly friendly and serve with enthusiasm. I can communicate with them effortlessly and have my inquiries addressed promptly. Once, I left my keycard in the room, and after verifying my identity, they reissued it. Additionally, they engaged in small talk, which made it seem like they were sincerely interested in building a good rapport.
Retrieving my parcels from the reception was also relatively hassle-free.
Due to my visit to a nearby city, I've extended my hotel stay by one additional day. Since this is an extension of a prior booking, I was informed that I needed to have my keycard validated. The hotel's system can't automatically grant extra days beyond the current booking. The validation process was quite straightforward and quick.
Upon check - out, I requested the receptionist to help me return an item by giving it to a courier. He readily provided assistance. Moreover, when they learned that I was skipping breakfast to catch an early train, I was even offered a to - go coffee.
I truly value the service provided by the hotel team. The complimentary washer and dryer are impressively fast, completing a cycle within an hour. This has been extremely helpful in minimizing the number of clothes I had to pack for this trip.
However, if I had to point out one aspect for improvement, it would be the noise from the nearby construction. The hotel could have installed better double or triple - glazed windows to mitigate this issue.