Book a Shanklin Cottage

"Great location"

"We like the location and our room was absolutely fabulous Unfortunately nobody explained that the room wouldn’t be cleaned at the weekend. However the lady on reception on Saturday night very kindly got me some towels and asked me to leave them outside the room."

"The manager was so helpful regarding an earlier check in …nothing was too much trouble.. very kind and felt he had a great customer care attitude.howeverI did feel that his colleague called liz was very rude towards him ..no engagement towards us or another couple she was rolling her eyes and had no interest ..one man show well done very appreciative for his help.room lovely great location"

"All good , we didn’t have breakfast this time but we know from previous time it’s very good."

"Decent hotel for the price, very dated and a little TLC would make the place a great stay! Receptionist staff a little nonchalant but other staff were friendly and helpful "

"Undergoing renovations during my stay so have to reserve judgement a bit. Room was clean and comfortable and small things do matter. Hot chocolate and biscuits were a much appreciated extra that I wasn’t expecting. WiFi worked fine for me and breakfast was good. "

"Very friendly staff at the check in desk."

"Great place to stay. The rooms were clean and of good standard. The staff were very polite and helpful. We didnt have breakfast as we needed to leave early but the food that we saw looked very nice."

"Booked as hotel had a swimming pool - was never advised pool closed as waiting on parts "